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	Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management sponsored by BMC Software, Inc WHITE PAPER - IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure... Posted: June 17, 2009 \| Published: June 15, 2009 Topics: Application Life-Cycle Management \| Business Process Automation \| Change Management \| Configuration Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Service Level Management \| SLA \| SLA Management Services \| SOA \| SOA Governance

	Butler Group Technology Audit for Blaze Advisor 6.5 sponsored by FICO ANALYST REPORT - Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository. Posted: June 16, 2009 \| Published: October 1, 2008 Topics: .NET \| Change Management \| Composite Applications Software \| Java \| JavaScript \| Legacy Applications Software \| SOA

	The 11 Secrets of Business Rules Success sponsored by FICO WHITE PAPER - Download this paper and learn how Blaze Advisor makes it easy to bring the power of predictive analytics to bear on decisions, integrating judgmental and regulatory business rules with analytically derived models for more precise, more effective decision making. Download and learn the secrets of developing decision management applications. Posted: June 16, 2009 \| Published: May 1, 2009 Topics: Business Intelligence \| Decision Support Databases \| Decision Support Systems \| Predictive Analytics \| Predictive Analytics Software \| SOA

	Decide to Survive: Four Imperatives that make Decision Management Essential in Today's Uncertain Environment sponsored by FICO WHITE PAPER - Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs. Posted: June 15, 2009 \| Published: February 1, 2009 Topics: Business Intelligence \| Business Management \| Business Process Management \| Business Service Management \| CRM \| Customer Service Best Practices \| Decision Support Systems \| SOA

	Identity-Enabled Web Services: Standards-based Identity for Web 2.0 - Today sponsored by Ping Identity Corporation WHITE PAPER - Web Services are emerging as the preeminent method for program-to-program communication across corporate networks as well as the Internet. Securing Web Services has been a challenge until recently. This White Paper discusses how Identity-Enabled Web Services works, and why it is important. Posted: June 5, 2009 \| Published: June 5, 2009 Topics: CRM \| ERP \| SAML \| Security Management \| Security Tokens \| SOA \| SOAP \| Web 2.0 \| Web Services \| WS-Security

	Understanding the Business Benefits of an Open Source SOA Platform sponsored by JBoss, a Division of Red Hat ANALYST REPORT - This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform. Posted: June 2, 2009 \| Published: June 2, 2009 Topics: Application Development \| Application Server Software \| ESB \| IT Managers \| J2EE \| Middleware \| Open Source Software \| ROI \| SOA

	Differentiating With Technical Support, a JBoss Customer Support Study sponsored by JBoss, a Division of Red Hat WHITE PAPER - Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. Posted: June 2, 2009 \| Published: August 1, 2008 Topics: Application Development \| Customer Loyalty \| Enterprise Applications Software \| Middleware \| Open Source \| ROI \| SLA \| SOA \| TCO

	Five CIO Challenges Addressed by Better Change Management sponsored by IBM WHITE PAPER - In today's fast-paced, highly competitive world, change is inevitable. This white paper addresses five of the most important change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage. Posted: May 29, 2009 \| Published: March 1, 2008 Topics: Change Management \| Compliance Best Practices \| ITIL \| Lotus Notes \| Reporting Software \| Six Sigma \| SLA \| SOA \| TCO \| Web Services

	Learn how to Enhance your Online Customer Relationships sponsored by Actuate WHITE PAPER - To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention. Posted: May 7, 2009 \| Published: May 5, 2009 Topics: Banking Software \| Business Process Management \| CRM \| Customer Data Management \| Customer Self-Service \| Customer Service \| Financial Services Industry \| Online Banking Services \| SOA

	Software Testing eZine Vol.2 - Testing Strategies for Complex Environments: Agile, SOA sponsored by SearchSoftwareQuality.com EZINE - In this issue of SearchSoftwareQuality.com's Software Testing eZine, we'll discuss a Service Oriented Architecture (SOA) as a new testing environment as well as an Agile software development (ASD) methodology. Posted: May 6, 2009 \| Published: May 6, 2009 Topics: Application Development \| Authentication \| Authorization \| Capacity Planning \| Collaborative Product Development \| IT Spending \| Load Balancing \| SOA \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Testing \| Testing

	SMART, Modular, Cost-Effective Steps to Workload Automation sponsored by BMC Software, Inc WHITE PAPER - This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more. Posted: April 17, 2009 \| Published: April 17, 2009 Topics: Application Integration \| Business IT Alignment \| Enterprise Resource Management \| Enterprise Systems \| IT Management \| Job Scheduling Software \| SOA \| Web Services \| Workflow Software

	Regaining Control of the Corporate Network to Ensure Business Processes sponsored by Blue Coat VIDEO - Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals. Posted: April 16, 2009 \| Premiered: April 16, 2009 Topics: Application Development \| Application Life-Cycle Management \| CIOs \| Malware \| Network Performance \| Network Security \| SOA \| WAN

	SOFTWARE TESTING: New software testing technologies bring new challenges sponsored by SearchSoftwareQuality.com EZINE - This first issue of SearchSoftwareQuality.com's Software Testing E-zine covers two new technology areas - virtualization and rich Internet applications (RIAs) - that are changing software testing approaches and presenting new challenges. Posted: March 16, 2009 \| Published: March 16, 2009 Topics: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

	Deploying XML Converters On Microsoft BizTalk Server sponsored by DataDirect Technologies WHITE PAPER - This document describes how to deploy DataDirect XML Converters for .NET on Microsoft BizTalk to help control the input and output ports of BizTalk applications that need to convert data in native formats to XML. Posted: March 16, 2009 \| Published: March 16, 2009 Topics: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

	DataDirect XML Converters Allow Health Care Payers and Providers to Comply with X12 EDI Standards sponsored by DataDirect Technologies WHITE PAPER - In this product review, Benefitfocus IT professionals discuss their experiences with DataDirect XML Converters 4.0. They rate the product using several criteria and detail how the implemented the product into their IT enterprise. Posted: March 16, 2009 \| Published: February 1, 2009 Topics: Application Life-Cycle Management \| Business Process Management \| Change Management \| Configuration Management \| SOA \| Software Quality Assurance \| Software Testing

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