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	Software as a Service Dramatically Improves CRM Success sponsored by Oracle Corporation WHITE PAPER - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue. Posted: June 2, 2008 \| Published: February 1, 2008 Topics: Business Process Management \| CRM \| CRM Software \| Customer Satisfaction \| Dashboards \| Market Trends \| ROI \| Sales Force Automation \| Sales Representatives \| Software as a Service

	Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks sponsored by Vision Solutions WHITE PAPER - The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. Posted: May 9, 2008 \| Published: January 1, 2007 Topics: Banking Industry \| Business Processes \| CRM \| Data Protection \| Data Recovery \| Downtime \| Gramm-Leach-Bliley Act \| High Availability \| Productivity \| Sarbanes-Oxley Compliance

	Performance Monitor: ERP at the Speed of Light sponsored by Oracle Corporation WHITE PAPER - Quickly implementing an ERP software solution can be of tremendous benefit. Read this white paper to learn about easy-to-follow best practices for achieving a successful accelerated implementation. Posted: March 18, 2008 \| Published: January 1, 2007 Topics: Accounting Software \| Business Process Management \| Change Management \| CRM \| Enterprise Resource Planning Software \| ERP \| Manufacturing Systems \| Software Implementation \| Supply Chain Management \| Warehouse Management Software

	6 Steps to Enterprise Resource Planning Implementation Success sponsored by IFS WHITE PAPER - Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. Posted: February 4, 2008 \| Published: January 1, 2007 Topics: Budgeting \| Business IT Alignment \| Business Process Management \| CRM \| ERP Software \| Project Management \| ROI \| Strategic Planning

	Top 10 Reasons Customers Choose SAP for Business Transformation sponsored by SAP America Inc WHITE PAPER - SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. Posted: February 1, 2008 \| Published: January 1, 2006 Topics: Business Intelligence \| Business Intelligence Software \| CRM \| Customer Loyalty \| Leadership \| Marketing \| Product Development \| SAP (Product)

	Simplify Software as a Service (SaaS) Integration sponsored by Cast Iron Systems WHITE PAPER - Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. Posted: January 25, 2008 \| Published: January 18, 2008 Topics: Application Deployment \| Application Integration \| Code Management \| CRM \| CRM Software \| Customer Data Integration \| ROI \| Software as a Service \| Software Implementation

	CRM without Compromise: A Strategy for Profitable Growth sponsored by SAP America Inc WHITE PAPER - This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. Posted: November 7, 2007 \| Published: April 1, 2007 Topics: Business Performance Management \| Call Center Management \| Call Centers \| Contact Center Management \| Contact Centers \| CRM \| ERP \| Marketing \| Oracle (Product) \| Sales Force Automation \| Software as a Service

	Empowerment as a Growth Strategy sponsored by Oracle Corporation WHITE PAPER - Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. Posted: September 26, 2007 \| Published: September 1, 2007 Topics: Best Practices \| Business Process Management \| Call Center Software \| Call Centers \| CRM \| Customer Data Management \| Oracle (Product) \| Real-time Analytics \| Sales \| Sales Representatives \| User Experience

	CRM Your Salespeople Will Love sponsored by Oracle Corporation WHITE PAPER - Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. Posted: September 26, 2007 \| Published: September 1, 2007 Topics: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Support Software \| Lead Generation \| Oracle (Product) \| Sales Force Automation \| Sales Order Management \| Sales Representatives \| Software as a Service

	Choosing the Best CRM for Your Organization sponsored by Oracle Corporation WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. Posted: September 26, 2007 \| Published: September 1, 2007 Topics: Application Deployment \| Application Integration \| Business Performance Management \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Oracle (Product) \| Sales \| Software as a Service \| Software Selection

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