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Business Process Management
MORE SPECIFIC TOPICS: Business Process Automation \| Business Process Modeling
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	ONE Oracle News for Midsize Organizations - Issue 04 sponsored by Oracle Corporation WHITE PAPER - In this white paper, we're taking a closer look at how cost control goes hand-in-hand with process flexibility. Your IT infrastructure can help, with integrated, automated processes that enable your staff to get things done faster. Posted: February 25, 2009 \| Published: February 24, 2009 Topics: Business Process Management \| Business Systems \| Database Management \| Database Management Software \| Oracle (Product) \| SMBs

	The Five Keys to Organic Growth: How to Drive Profitable Relationships with Predictive Analytics sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER - This paper makes the case for using predictive analytics to drive organic growth, and gives two different methods for measuring financial return. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Business Process Management \| CRM \| Data Mining \| Marketing \| Risk Management \| ROI

	Hard Hat Area: Myths and Pitfalls of Data Mining sponsored by SPSS Inc. Worldwide Headquarters WHITE PAPER - The intrepid data miner runs many risks, including being buried under mountains of data or disappearing along with the "mysterious disappearing terabyte." Myths and misconceptions create their own risks and need to be debunked. This article outlines some risks, debunks some myths, and provides some protective "hard hats" for data miners. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Analytic Applications Software \| Business Process Management \| Collaboration \| Customer Interaction Services \| Data Mining \| Risk Assessment \| Risk Management

	CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER - This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Business Process Management \| CRM \| CRM Software \| Customer Loyalty \| Marketing \| ROI \| Sales \| Software as a Service \| Strategic Planning \| TCO \| User Experience

	Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER - This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Asset Management Services \| Budgeting \| Business Process Management \| Collaboration \| CRM \| Financial Services Industry \| Workflow Management Coalition \| Workflow Software

	How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Budgeting \| Business Intelligence \| Business Process Management \| Cost Benefit Analysis \| CRM \| Customer Service \| Economic Environment \| Vendors

	Business Process-Centric Information Technology: Aligning Business and Technology for High Performance sponsored by Accenture WHITE PAPER - Process-centric IT is, first and foremost, a way for the IT organization to build applications that will deliver greater flexibility and agility to the business-enabling high performance. Posted: February 18, 2009 \| Published: February 18, 2009 Topics: Business Process Management \| Business Processes \| Business Service Management \| Customer Service \| Globalization \| Interoperability

	Manufacturing BPM with APRISO sponsored by Apriso Corporation WHITE PAPER - This paper explains what BPM is, why you need it, what it brings to an OES and how Apriso's FlexNet is different from competitors who are beginning to talk the BPM talk without delivering the goods. Posted: February 10, 2009 \| Published: February 10, 2009 Topics: Business Activity Monitoring \| Business Process Management \| Business Systems \| ERP \| Manufacturing Execution Systems \| Middleware

	Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value sponsored by SAP America Inc WHITE PAPER - Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains. Posted: January 30, 2009 \| Published: October 18, 2008 Topics: Business IT Alignment \| Business Process Management \| Investments \| IT Infrastructure \| IT Spending \| Productivity \| ROI \| SAP (Product)

	eBook: The BPM Payoff sponsored by SearchCIO.com WHITE PAPER - A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. Posted: November 12, 2008 \| Published: November 12, 2008 Topics: Business Performance Management \| Business Process Management \| Business Service Management \| ERP \| SOA \| Software as a Service

	Madness? Mergers, Acquisitions, and Divestitures sponsored by SAP America Inc WHITE PAPER - This paper discusses why failure happens and how to prevent it by following the overriding best practice in successful acquisitions, mergers, and divestitures: preparedness. Posted: October 20, 2008 \| Published: October 18, 2008 Topics: Best Practices \| Business IT Alignment \| Business Process Management \| CRM \| ERP \| Manufacturing \| Mergers and Acquisitions \| Supply Chains

	ITIL® v3: What It Is and Why You Should Care sponsored by Global Knowledge WHITE PAPER - This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started. Posted: October 14, 2008 \| Published: October 11, 2008 Topics: Business Process Management \| Change Management \| Configuration Management \| IT Service Management \| ITIL \| ROI

	Augmenting the Value of ERP to Achieve the Perfect Plant sponsored by Apriso Corporation WHITE PAPER - This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. Posted: September 10, 2008 \| Published: September 10, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Business Process Management \| ERP \| Manufacturing Execution Systems \| Manufacturing Software \| Master Data Management \| SAP (Product) \| SOA

	Four Starting Points for Effective Project and Portfolio Management sponsored by Hewlett-Packard Company WHITE PAPER - Many IT project management initiatives often miss goals, exceed budgets and fail to deliver benefits. Read this paper to learn how optimizing project management can help organizations transition from managing IT projects to managing business outcomes. Posted: August 1, 2008 \| Published: August 1, 2008 Topics: Application Life-Cycle Management \| Business IT Alignment \| Business Process Management \| IT Best Practices \| Project Management \| Project Management Software \| Project Portfolio Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools

	The Return on Investment of Open Source Data Integration sponsored by Talend WHITE PAPER - This white paper explains the different alternatives to open source data integration, and presents the visible and hidden costs of these alternatives, on several types of projects. Posted: July 24, 2008 \| Published: July 1, 2008 Topics: Business Intelligence \| Business Process Management \| CRM \| Data Integration \| Data Migration \| Data Quality \| Data Warehouses \| ERP \| ETL (Software)

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