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Best Practices
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	How to Achieve 100% Electronic AR Invoicing: Realistic Steps to Quit Paper sponsored by Esker Inc. WHITE PAPER - This paper illustrates that solutions exist today, both as traditional software and Software as a Service, with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing. Posted: October 5, 2009 \| Published: October 5, 2009 Topics: Best Practices \| Business Process Automation \| Compliance (Systems Operations) \| Cost Benefit Analysis \| Electronic Marketplace \| ERP \| ERP Software

	Extracting Value from Enterprise Log Data sponsored by ArcSight, Inc. WHITE PAPER - This whitepaper outlines the drivers for log management as well as their underlying challenges and drive towards a common set of requirements for evaluation of log management tools. Posted: September 29, 2009 \| Published: November 6, 2008 Topics: Best Practices \| Data Centers \| Databases \| HIPAA \| Log Management \| Regulatory Compliance \| Troubleshooting \| Vendors

	Increasing Reliability and Availability in a Virtualized SQL Server Environment sponsored by Marathon Technologies WHITE PAPER - As companies continue to consolidate and look for best possible uses of both existing and new computer hardware, nowhere is this more apparent than server management. This paper will provide you some best practices and key success stories that you can use in designing and implementing your own virtualized SQL environment. Posted: September 18, 2009 \| Published: September 18, 2009 Topics: Application Performance Management \| Best Practices \| Data Center Consolidation \| Data Center Design \| Data Center Infrastructure Efficiency \| Network Performance \| RAS (Reliability, Availability, Serviceability) \| Server Consolidation \| Server Management \| Server Virtualization \| SQL \| SQL Server \| VM

	Sustainability Matters: Why - and how - business is widening its focus to consider the needs of stakeholders sponsored by Oracle Corporation WHITE PAPER - This white paper demonstrates how running a responsible business and high levels of performance do not have to work against each other. And it makes a case for why sustainability issues should simply be part of a company’s overall performance management practices. Posted: September 15, 2009 \| Published: December 1, 2008 Topics: Balanced Scorecards \| Best Practices \| Business Performance Management \| CEOs \| Regulatory Compliance \| Risk Management

	Next Generation Audio Conferencing sponsored by Citrix Online WHITE PAPER - This Wainhouse Research application brief explores the results of a groundbreaking survey on the next generation of audio conferencing. Get acquainted with Web-controlled audio conferencing, including business benefits, real-world impact and recommended best practices. Posted: September 10, 2009 \| Published: September 10, 2009 Topics: Benefits \| Best Practices \| Web 2.0 \| Web Authoring \| Web Browsers \| Web Conferences \| Web Conferencing Services \| Webcasts

	Best Practices in Reconciliation: A Practical Guide for Asset Managers sponsored by Advent Software, Inc WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. Posted: August 10, 2009 \| Published: July 1, 2008 Topics: Asset Management (Finance) \| Best Practices \| Budgeting \| Customer Service \| Market Trends \| Portfolio Management (Finance) \| Risk Assessment \| Risk Management \| Workflow Management Coalition

	SEC Exam Survival Guide: Prepare in 12 Steps sponsored by Advent Software, Inc WHITE PAPER - This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. Posted: August 10, 2009 \| Published: August 1, 2008 Topics: Audit Trails \| Best Practices \| Compliance (Finance) \| Disaster Recovery \| Documentation \| Information Management \| Portfolio Management (Finance) \| Regulations \| Risk Assessment

	Analyzing the Total Cost of a Global Service Desk sponsored by CompuCom Systems, Inc. WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. Posted: June 22, 2009 \| Published: April 1, 2009 Topics: Best Practices \| Business Intelligence \| Customer Satisfaction \| Economic Environment \| IT Spending \| Service Level Management \| SLA \| Strategic Planning \| TCO

	The Operational Responsiveness of Business - a new white paper from Progress Software sponsored by Progress Software WHITE PAPER - Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more. Posted: June 19, 2009 \| Published: June 18, 2009 Topics: Best Practices \| Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Data Management \| Operational Support Systems

	Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro Technologies WHITE PAPER - This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: June 12, 2009 \| Published: March 1, 2009 Topics: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

	Best Practices: Application Performance Management, Overview sponsored by Compuware Corporation WHITE PAPER - Discusses end-to-end APM as a process focusing on the key areas that impact overall service delivery: design, implementation and operations. Posted: June 9, 2009 \| Published: June 9, 2009 Topics: Application Performance Management \| Best Practices \| IT Managers \| ITIL \| Service Level Management \| SLA \| WAN

	The Agile Project Manager sponsored by VersionOne Inc. WHITE PAPER - This white paper will explore the impact agile development methodologies are having on the Project Management community, what new skills are required, and what the Project Manager can do to ease the transition. Posted: June 8, 2009 \| Published: June 8, 2009 Topics: Best Practices \| Collaboration \| Product Development \| Product Management \| Project Management \| Software Development Methodologies \| Software Project Management \| Strategic Planning

	Migrating to the New Dell Management Console sponsored by Dell, Inc. and Intel WHITE PAPER - Read this white paper to learn how the Dell™ Management Console Powered by Altiris™ from SymantecTM centralizes multiple aspects of systems management into a single easy-to-use tool. Posted: May 19, 2009 \| Published: May 19, 2009 Topics: Architectures \| Best Practices \| CIOs \| Data Management \| Data Migration \| Infrastructure Management \| Network Infrastructure \| Open Systems Standards

	The Top 3 Cost-Cutting Mistakes CIOs Make And How to Avoid Them sponsored by Rally Software Development Corp. WHITE PAPER - The current economic downturn has resulted in contraction of IT Department budgets and a mandate to allocate resources to only the most critical projects, then execute flawlessly. In these tough times, it is imperative for CIOs to deliver more value from as IT budgets fall.. Posted: April 3, 2009 \| Published: April 3, 2009 Topics: Best Practices \| Business Process Management \| CIOs \| IT Best Practices \| IT Management \| IT Spending \| Manufacturing \| Project Management \| ROI \| Software Development Methodologies

	Changes to the PMBOK® Guide, 4th Edition, and What You Should Know sponsored by Global Knowledge WHITE PAPER - In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs). Posted: March 16, 2009 \| Published: March 13, 2009 Topics: Best Practices \| Human Resources Services \| Knowledge Management \| Project Management

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