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Effective Strategies for Capturing the Voice of the Customer

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	Increase Profits and Customer Satisfaction in the Communications Industry sponsored by Infor CRM WHITE PAPER - Leading companies are placing more emphasis on inbound marketing and intelligent customer interactions as the means for building powerful customer relationships that boost profitable growth. Posted: December 5, 2008 \| Published: December 5, 2008 Topics: Business Intelligence \| Call Centers \| Competition \| CRM \| CRM Analytics \| Data Warehouses \| Databases \| Marketing \| ROI

	5 Best Practices for Telling Great Stories with Data sponsored by Tableau Software WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. Posted: February 20, 2008 \| Published: February 1, 2008 Topics: Best Practices \| CRM Analytics \| Customer Satisfaction \| Data Management \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software \| Social Networking

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