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	Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 sponsored by IBM WEBCAST - This webcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. Posted: September 10, 2009 \| Premiered: September 10, 2009 Topics: Business Communications \| Business Processes \| Collaboration \| Communications Hardware \| Communications Networks \| Communications Systems \| IT Infrastructure \| IT Management \| Project Management

	PODCAST: Getting There From Here: Delivering Unified Communications to Your Organization - Part 1 sponsored by IBM PODCAST - This podcast explains the business value of unified communications to improve productivity by streamlining processes. Discover how to get started and which considerations to keep in mind when implementing this technique. Gain an understanding of various use cases of this approach and determine which applications best fit your needs. Posted: September 10, 2009 \| Premiered: September 10, 2009 Topics: Business Communications \| Business Development \| Business Processes \| Collaboration \| Communications Hardware \| Communications Software \| Communications Systems \| IT Infrastructure \| IT Management \| IT Management Services \| Unified Messaging

	Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile sponsored by Microsoft WEBCAST - In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Collaboration \| CRM \| CRM Software \| Mobile CRM \| Mobile Workers \| Productivity

	Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM sponsored by Microsoft WEBCAST - Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Collaboration \| CRM \| CRM Software \| Customer Data Management \| Customer Loyalty \| Microsoft Office \| Microsoft Outlook

	Improve Customer Relationships Using the 2007 Office System sponsored by Microsoft WEBCAST - This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Collaboration \| CRM \| CRM Software \| Customer Interaction Services \| Customer Service \| Microsoft Office \| Productivity \| Sales

	Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting sponsored by Microsoft WEBCAST - View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Business Process Automation \| Collaboration \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Reporting Software \| Sales and Marketing Software

	Driving Business Process Productivity by Tuning Your Customer-Centric Business Processes for Profit sponsored by Microsoft WEBCAST - This webcast demonstrates how Microsoft Dynamics CRM can be used to capture and manage structured and unstructured sales and marketing customer data within a single, integrated system can help increase your organization's return on investment. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Collaboration \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Profiles \| Customer Service \| Customer Service Best Practices \| Productivity \| Sales and Marketing Software

	Increase Sales Productivity by Creating a Connected and Collaborative Sales Force sponsored by Microsoft WEBCAST - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Business Intelligence \| Collaboration \| CRM \| CRM Software \| Productivity \| Sales \| Sales and Marketing Software \| Sales Information Systems \| Sales Representatives

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