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	Maximizing CRM Effectiveness During Lean Times sponsored by Oracle Corporation WHITE PAPER - When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results. Posted: June 10, 2009 \| Published: June 10, 2009 Topics: Budgeting \| CRM \| Customer Retention \| Customer Service Best Practices \| Downtime \| Economic Environment \| Sales

	Hot Aisle Vs. Cold Aisle Containment sponsored by APC WHITE PAPER - This paper examines hot and cold air containment and highlights the reasons why hot aisle containment emerges as the preferred best practice. Posted: November 20, 2008 \| Published: February 3, 2009 Topics: Best Practices \| Computer Room Air Conditioning Units \| Cooling Equipment \| Data Centers \| Downtime \| Storage Capacity

	Deploying High-Density Zones in a Low-Density Data Center sponsored by APC WHITE PAPER - This white paper details how self-contained high-density zones enable a reliable operation of high-density equipment without impacting a low-density data center. Posted: July 10, 2008 \| Published: January 1, 2008 Topics: Cooling Equipment \| Data Center Power Management \| Data Centers \| Downtime \| Power Connectors \| Power Supplies \| Rack Servers

	Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks sponsored by Vision Solutions WHITE PAPER - The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. Posted: May 9, 2008 \| Published: January 1, 2007 Topics: Banking Industry \| Business Processes \| CRM \| Data Protection \| Data Recovery \| Downtime \| Gramm-Leach-Bliley Act \| High Availability \| Productivity \| Sarbanes-Oxley Compliance

	Five Reasons Why System i (IBM iSeries) High Availability Solutions Should Be Considered in Smaller Organizations sponsored by Vision Solutions WHITE PAPER - This white paper will provide a review of the core causes and costs of both planned and unplanned downtime and will then provide a detailed discussion of current options for High Availability and Disaster Recovery solutions. Posted: April 2, 2008 \| Published: April 1, 2008 Topics: Backups \| Disaster Planning \| Downtime \| High Availability \| RPO \| RTO \| System i

	System i (IBM iSeries) Management Best Practices -- an Executive Overview sponsored by Vision Solutions WHITE PAPER - System i provides a wealth of data to help analyze performance and storage usage, but System i administration tools make this information cumbersome to access. This white paper offers best practices for selecting third-party system management tools to take full advantage of this information. Posted: April 2, 2008 \| Published: January 1, 2007 Topics: Best Practices \| Database Management \| Downtime \| Productivity \| Regulatory Compliance \| ROI \| Storage Management \| System i \| Systems Management

	An Introduction to System i (IBM iSeries) High Availability - Get to Know the Core Components of HA Solutions and Important Installation Considerations sponsored by Vision Solutions WHITE PAPER - This white paper provides an introduction to System i high availability for companies that want to understand this technology and evaluates whether such a solution can become a cost-justifiable component of their backup and recovery strategy. Posted: April 2, 2008 \| Published: January 1, 2007 Topics: Backups \| Data Availability \| Data Recovery \| Database Management \| Database Management Software \| Disaster Recovery \| Downtime \| High Availability \| NAS \| System i \| Systems Management

	How to Resolve Capacity Bottlenecks and Ensure Great Performance in Your VMware ESX Environment sponsored by VKernel WHITE PAPER - In virtualized data centers, the fact that all applications and users can impact each other combined with a lack of resource monitoring can cause poor performance and even system downtime. This white paper provides a formula to avoid these problems. Posted: February 26, 2008 \| Published: February 1, 2008 Topics: Capacity Planning \| Data Center Management \| Data Centers \| Downtime \| Network Appliances \| Network Monitoring \| Server Virtualization \| VMware

	Preventive Maintenance Strategy for Data Centers sponsored by APC WHITE PAPER - This white paper describes the types of PM services that can help safeguard the uptime of data centers and IT equipment rooms. Posted: February 4, 2008 \| Published: February 3, 2009 Topics: Cooling Equipment \| Data Center Infrastructure Efficiency \| Data Center Power Management \| Data Centers \| Downtime \| Power Consumption Monitoring \| TCO \| UPS

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