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	HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server sponsored by Hewlett-Packard Company WHITE PAPER - Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile CRM \| Mobile Device Management \| Mobile IP \| Telecommunications Carrier Systems \| Telecommunications Infrastructure \| Wireless Networks \| Wireless Telephony Systems

	Giving Nurses More Time to Care sponsored by LogMeIn, Inc. CASE STUDY - The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely. Posted: September 16, 2009 \| Published: September 16, 2009 Topics: Call Center Software \| CRM \| Customer Satisfaction \| Mobile Device Management \| Mobile Workers \| Remote Control Software \| Remote Support Services \| Smart Phones \| Wireless Computing

	Optimizing The Value of Your Subscriber Data sponsored by Hewlett-Packard Company WHITE PAPER - Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile CRM \| Mobile Device Management \| Telecommunications Carrier Systems \| Telecommunications Systems \| Wireless Industry \| Wireless Marketing \| Wireless Messaging

	Four Key Ingredients for Successful Mobile Services sponsored by Hewlett-Packard Company WHITE PAPER - To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Wireless Industry \| Wireless Infrastructure \| Wireless Telephony Systems \| Wireless WAN

	Legacy Tools: Not Built for Today's Helpdesk sponsored by LogMeIn, Inc. WHITE PAPER - This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. Posted: September 16, 2009 \| Published: September 16, 2009 Topics: Help Desk Management \| Help Desk Management Services \| Mobile Device Management \| Mobile Workers \| Remote Support Services \| Remote Users \| Workforce Management Software

	5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices sponsored by LogMeIn, Inc. WHITE PAPER - This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. Posted: September 16, 2009 \| Published: September 16, 2009 Topics: CFOs \| CRM Best Practices \| Customer Service Best Practices \| Help Desk Management Services \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Control Software \| Smart Phones \| TCO \| Wireless Computing

	Mobile Application Development: Making It Easier For Developers sponsored by SearchSOA.com EBOOK - Mobile applications have not only piqued the interest of developers, but also of the average cell phone user. Download this ebook and learn why. Posted: September 15, 2009 \| Published: September 1, 2009 Topics: Mobile Device Management \| Mobile Device Management Software \| SOA \| Wireless Application Development \| Wireless Applications Software \| Wireless Development Tools

	How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun® sponsored by Marathon Technologies WHITE PAPER - This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments. Posted: September 10, 2009 \| Published: September 10, 2009 Topics: Data Security \| Disaster Recovery \| Email Management \| Email Security \| High Availability \| Mobile Device Management \| Mobile Workers \| Wireless Messaging Security

	eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level sponsored by SearchMobileComputing EBOOK - Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity. Posted: September 10, 2009 \| Published: September 10, 2009 Topics: 802.11n \| LAN Telephony \| Mobile Device Management \| Mobile IP \| Mobile Middleware \| Wireless Computing \| Wireless Hardware \| Wireless Messaging \| Wireless Networks \| Wireless PAN \| Wireless Telephones \| Wireless Telephony Systems \| WLAN \| WLAN Hardware \| WLAN Management

	Remote Support Center Solution - *30 Day Free Trial!* sponsored by ScriptLogic Corporation TRIAL SOFTWARE - Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. Posted: September 8, 2009 \| Published: September 8, 2009 Topics: Help Desk Management \| IT Management \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Remote Computing \| Remote Network Management \| Remote Support Services \| Wireless Computing

	Options for Mobile Security sponsored by CDW Corporation WHITE PAPER - Read this brief paper to learn about the security risks of mobility and what CDW has to offer. Posted: September 8, 2009 \| Published: November 4, 2008 Topics: Data Loss Prevention (DLP) \| Encryption Standards \| Firewall Management \| Intrusion Detection \| Intrusion Prevention \| Mobile Device Management \| Mobile Workers \| Security Management \| VPN

	Moblin Open Source Project Road Map sponsored by Intel Corporation VIDEO - In this Videocast, Intel Open Source Chief Strategist Dirk Hohndel provides an overview of Moblin, the Open Source project focused on building a Linux-based platform optimized for the next generation of mobile devices including Netbooks, Mobile Internet Devices, and In-vehicle infotainment systems. Posted: September 3, 2009 \| Premiered: September 3, 2009 Topics: Automotive Industry \| Laptop Computers \| Mobile Device Management \| Model Driven Architecture \| Notebook Computers \| Open Source \| Open Source Software

	eGuide: Defining a cost-effective mobile IT strategy sponsored by Dell, Inc. EGUIDE - In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise. Posted: September 2, 2009 \| Published: September 1, 2009 Topics: IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems \| Mobile Device Management \| Remote Computing

	Improving Employee Productivity with Cisco® Unified Mobility sponsored by Global Knowledge WHITE PAPER - This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to. Posted: August 27, 2009 \| Published: August 27, 2009 Topics: Access Control \| Access Control Software \| Mobile Device Management \| Mobile Workers \| Network Management \| Unified Messaging \| Voice Networking \| Workforce Management Software \| Workforce Planning

	Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles sponsored by Dell, Inc. and Intel WHITE PAPER - Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey. Posted: August 20, 2009 \| Published: May 4, 2009 Topics: Cost Benefit Analysis \| Desktop Computer Support \| Desktop Management \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Performance \| TCO

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