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	Getting Started with Master Data Management sponsored by DataFlux Corporation WHITE PAPER - This paper focuses on what is master data, why it is needed, how to get started in managing it, and methodologies for implementing master data management. Posted: January 5, 2009 \| Published: December 24, 2008 Topics: Customer Data Management \| Data Integration \| Data Management \| Data Synchronization \| Manufacturing \| Master Data Management \| Sales \| Storage Management \| Storage Management Services \| Storage Systems

	How to Use the Six Laws of Persuasion during a Negotiation sponsored by Global Knowledge WHITE PAPER - Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. Posted: December 10, 2008 \| Published: October 1, 2006 Topics: Business Environment \| Contract Management \| Leadership \| Marketing \| Negotiation \| Sales \| Strategic Planning \| Supplier Relationship Management \| Training and Educational Services \| Vendor Selection

	Addressing the challenges of implementing a customer-centric strategy sponsored by Infor CRM WHITE PAPER - The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. Posted: December 5, 2008 \| Published: December 5, 2008 Topics: Business Processes \| Call Centers \| Customer Service \| Enterprise \| Marketing \| Sales

	Sales and Operations Planning: The Key to Continuous Demand Satisfaction sponsored by SAP America Inc WHITE PAPER - Find out how leading companies are designing their sales and operations planning (S&OP) processes to continuously monitor and meet customer demand. Posted: March 24, 2008 \| Published: March 1, 2007 Topics: Accounting \| Customer Service \| ERP \| Operations \| Sales \| Supply Chains

	The Impact of Lean on Consumer Product Manufacturers sponsored by SAP America Inc WHITE PAPER - Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise. Posted: February 4, 2008 \| Published: February 1, 2007 Topics: ERP \| Manufacturing \| Manufacturing Execution Systems \| Metrics \| Product Management \| Sales \| Spreadsheets

	Empowerment as a Growth Strategy sponsored by Oracle Corporation WHITE PAPER - Companies are using technology and other tools to help employees deliver an organization's best collective thinking during each customer interaction. Among them is Hewlett-Packard (HP), which we will feature in this paper. We will also explain why empowering your key customer-facing employees is the new path to achieving extraordinary results. Posted: September 26, 2007 \| Published: September 1, 2007 Topics: Best Practices \| Business Process Management \| Call Center Software \| Call Centers \| CRM \| Customer Data Management \| Oracle (Product) \| Real-time Analytics \| Sales \| Sales Representatives \| User Experience

	Choosing the Best CRM for Your Organization sponsored by Oracle Corporation WHITE PAPER - Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. Posted: September 26, 2007 \| Published: September 1, 2007 Topics: Application Deployment \| Application Integration \| Business Performance Management \| CRM \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Oracle (Product) \| Sales \| Software as a Service \| Software Selection

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