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	Creating Enduring Customer Relationships sponsored by Oracle Corporation WHITE PAPER - Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships. Posted: June 10, 2009 \| Published: June 10, 2009 Topics: Business Environment \| CRM \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Oracle (Product) \| Sales

	Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences sponsored by Oracle Corporation WHITE PAPER - This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. Posted: June 10, 2009 \| Published: March 9, 2009 Topics: Budgeting \| Cost Benefit Analysis \| CRM \| Economic Environment \| Global Economy \| Oracle (Product) \| Sales \| Sales Force Automation

	SUN REFERENCE ARCHITECTURE FOR ORACLE 11g GRID sponsored by Sun Microsystems, Inc. WHITE PAPER - This document is intended for executives evaluating the use of a horizontally scalable grid for database application deployment, as well as project managers, system engineers, integration specialists, and other technical staff looking to design, implement, and tune database applications in a grid computing environment. Posted: June 5, 2009 \| Published: October 1, 2008 Topics: Cluster Management \| Cluster Software \| Clustering \| Database Administration \| Database Administrators \| Database Architectures \| Database Management \| Database Managers \| Database Performance Management \| Databases \| High Availability \| Operating Systems \| Oracle (Product)

	From Chaos to Order - Winning the Information Management Game sponsored by Oracle Corporation WHITE PAPER - This paper explores how businesses can capitalize on a free, easy- to- use, rapid web application tool for the Oracle Database that will help consolidate personal databases, spreadsheets, and other data to create a single point of truth for everyone in the company. Posted: June 4, 2009 \| Published: April 21, 2009 Topics: Business Intelligence \| Data Center Consolidation \| Data Center Management \| Data Deduplication \| Data Management \| Data Mining \| Data Synchronization \| Middleware \| Oracle (Product)

	Project Management Office Best Practices, A step-by-step plan to build and improve your PMO sponsored by Oracle Corporation WHITE PAPER - The best-performing project management offices reduce business risk, optimize resources and contribute to business growth through a portfolio management office, according to Gartner. Read this informative paper from Oracle and take your first step to establishing a PMO or maturing your already established PMO. Posted: May 5, 2009 \| Published: April 1, 2009 Topics: Business Development \| Business Intelligence \| CIOs \| Oracle (Product) \| PMOS \| Portfolio Management (IT Management) \| Project Management \| Project Portfolio Management

	Does Your Organization Need a Project Management Office? sponsored by Oracle Corporation WHITE PAPER - As the number of projects grow, so does the risk of failure as resources get stretched & oversight lags. It becomes increasingly important to define project management processes & develop metrics & best practices for keeping projects on time and within budget. Read this paper to find out if a Project Management Office (PMO) could be your solution. Posted: May 5, 2009 \| Published: April 1, 2009 Topics: Business Development \| Business Intelligence \| CIOs \| Enterprise Architectures \| IT Management \| Oracle (Product) \| PMOS \| Project Management \| Project Management Software \| Project Portfolio Management

	Why an Enterprise Project Portfolio Management (EPPM) system is essential sponsored by Oracle Corporation WHITE PAPER - If stimulus plans around the world are effective, we will see a boon in industrial manufacturing jobs and production. This paper stresses the importance of an Enterprise Project Portfolio Management (EPPM) system. Posted: April 29, 2009 \| Published: March 1, 2009 Topics: Aerospace and Defense Industry \| Business Development \| Business Intelligence \| Enterprise \| Enterprise Architectures \| Enterprise Resource Management \| Infrastructure Management \| Infrastructure Services \| Oracle (Product)

	Aero and Defense - Streamline, Automate and Accelerate with Project Management sponsored by Oracle Corporation WHITE PAPER - This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget. Posted: April 29, 2009 \| Published: March 1, 2009 Topics: Aerospace and Defense Industry \| Enterprise \| Enterprise Architectures \| Enterprise Content Management \| Enterprise Systems \| Infrastructure Management \| Oracle (Product) \| Portfolio Management (IT Management)

	Realizing Seamless Change Management sponsored by Oracle Corporation WHITE PAPER - This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. It also identifies the successful elements of change management as they relate to people, process, and technology. Posted: April 7, 2009 \| Published: December 1, 2008 Topics: Application Integration \| Business Integration \| Business Intelligence \| Change Management \| Oracle (Product) \| ROI

	Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off sponsored by Oracle Corporation WHITE PAPER - This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments. Posted: April 7, 2009 \| Published: December 1, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Enterprise Applications Software \| IT Infrastructure \| IT Systems \| Oracle (Product) \| Software Implementation \| Software Infrastructure

	8 Steps to Holistic Database Security sponsored by Guardium WHITE PAPER - Authored by Ron Ben Natan, Ph.D., author of "HOWTO Secure and Audit Oracle 10g and 11g" (CRC Press, March 2009), this white paper describes 8 essential best practices that provide a holistic approach to safeguarding databases and achieving compliance. Posted: April 3, 2009 \| Published: April 3, 2009 Topics: Data Security \| Database Security \| DB2 \| Oracle (Product) \| Security \| Security Best Practices \| Security Management \| SQL Server

	Social CRM Comes of Age sponsored by Oracle Corporation WHITE PAPER - Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM. Posted: April 1, 2009 \| Published: April 1, 2009 Topics: Collaboration \| CRM \| CRM Analytics \| Customer Service \| Customer Service Best Practices \| Oracle (Product) \| Social Networking

	HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information sponsored by Hewlett Packard Company and Intel WHITE PAPER - Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more. Posted: March 16, 2009 \| Published: February 8, 2008 Topics: Data Storage \| Grid Computing \| Oracle (Product) \| Storage Architectures \| Storage Hardware \| Storage Infrastructure \| Storage Systems

	Oracle Grid Computing Achieved: Service-oriented HP Adaptive Infrastructure offerings for Oracle Grid Computing and Service Oriented Architecture (SOA) sponsored by Hewlett Packard Company and Intel WHITE PAPER - Oracle's vision of the next-generation data center is the Oracle Grid Computing architecture, which provides the software building blocks for creating a service-oriented, shared-resource environment. Read this paper to discover more of what Oracle has to offer. Posted: March 16, 2009 \| Published: November 7, 2007 Topics: Blade Servers \| Business IT Alignment \| Data Center Management \| Grid Computing \| High Performance Computing \| Oracle (Product) \| Server Virtualization \| SOA

	Oracle eAM's Best Friend - Automated Work Order Attachment Printing sponsored by STR Software WHITE PAPER - Check out this paper to learn how Oracle Enterprise Asset Management (eAM) successfully automates the printing of Oracle eAM documents such as work orders and accompanying attachments into company business processes. Posted: March 9, 2009 \| Published: March 9, 2009 Topics: Business Process Automation \| Enterprise Asset Management Software \| Forms Software \| Oracle (Product) \| Print Management \| Productivity \| Vendor Selection

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