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	How Outsourcing Drives Business Process Improvements sponsored by CompuCom Systems, Inc. WHITE PAPER - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more. Posted: June 22, 2009 \| Published: June 1, 2009 Topics: Business Process Management \| CIOs \| Economic Environment \| IT Asset Management \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Spending \| IT Systems

	The Perfect Storm - Why Now Is The Time For Open Source sponsored by Red Hat and Intel WHITE PAPER - Open source is recognized for its ease of use, high performance, and affordability, especially amidst turbulent economic conditions. The high value of open source, coupled with economic and organizational pressure, represents a "perfect storm" for CIOs, giving them the opportunity to deploy high-performing, cost-effective open source solutions. Posted: June 19, 2009 \| Published: June 1, 2009 Topics: CIOs \| Data Center Infrastructure Efficiency \| Data Centers \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| Linux \| Open Source \| Open Source Software \| Operating Systems \| UNIX

	Tackle the Challenges of Virtualization Management sponsored by BMC Software, Inc WHITE PAPER - Virtualization adds a whole new level of complexity to the IT infrastructure, introducing new challenges in every step of the process - from planning to configuration and management. Read how effective service management can help tackle the challenges of virtualization in this white paper from BMC Software. Posted: June 17, 2009 \| Published: June 15, 2009 Topics: Capacity Planning \| Compliance (Systems Operations) \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| Data Center Management \| High Availability \| High Performance Computing \| IT Infrastructure \| Server Virtualization \| Service Level Management \| Storage Capacity \| Storage Consolidation \| Virtual Machine \| Virtual Machine Migration

	Seven Ways ITIL Can Help You in an Economic Downturn sponsored by BMC Software, Inc WHITE PAPER - IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and... Posted: June 15, 2009 \| Published: June 15, 2009 Topics: Business IT Alignment \| Customer Satisfaction \| Downtime \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Service Management \| ITIL \| Knowledge Management \| Operational Metrics (Systems)

	Five Steps to Gaining Control and Managing Complexity in the Data Center through Service Automation sponsored by BMC Software, Inc WHITE PAPER - Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach. Posted: June 15, 2009 \| Published: June 15, 2009 Topics: Business IT Alignment \| Business Process Automation \| Compliance (Systems Operations) \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Auditing \| IT Infrastructure \| Mainframe Computers \| Mainframe Networking Hardware \| Network Management \| Server Virtualization

	Data Center Automation - Facing the Air of Change sponsored by Wipro Technologies WHITE PAPER - Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation. Posted: June 12, 2009 \| Published: June 12, 2009 Topics: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| CIOs \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Managers \| IT Service Management \| ROI \| Sarbanes-Oxley Compliance \| Systems Management

	Operational Excellence: The New Lever of Profitability and Competitive Advantage sponsored by SAP America Inc WHITE PAPER - The paper provides valuable evidence about the benefits of achieving aligned operational excellence. In it you'll discover why companies that build and align their operational capabilities for strategic advantage earn a distinct execution premium in their business performance. Posted: June 5, 2009 \| Published: January 1, 2009 Topics: Business Intelligence \| Business Process Management \| CEOs \| CRM \| ERP \| IT Infrastructure \| Operational Metrics (Systems) \| Regulatory Compliance \| ROI \| Six Sigma \| Strategic Planning \| Supply Chain Management

	Data Integration: Creating a Trustworthy Data Foundation for Business Intelligence sponsored by SAP America Inc WHITE PAPER - This white paper discusses the importance of data integration and help you identify the key challenges of integrating data. It also provides you with an overview of data warehousing and its variations, as well as summarizes the benefits and approaches to integrating data. Posted: June 4, 2009 \| Published: June 2, 2009 Topics: Business Intelligence \| Data Integration \| Data Management \| Data Warehouse Software \| Data Warehouses \| Information Management \| Information Technology End Users \| IT Infrastructure \| Productivity \| Query Tools \| Reporting Software \| Storage Resource Management

	VMware Solutions for Small and Midsize Businesses: The Most Cost-Effective Way to Enable Always On IT sponsored by Dell and VMware WHITE PAPER - Check out this solution brief to discover how VMware equips SMBs with technology solutions that allow them to cost effectively optimize the use of their existing IT assets and resources as well as protect the systems, data, and applications that run the business, ensuring Always On IT. Posted: June 1, 2009 \| Published: May 1, 2009 Topics: Business Continuity Planning \| Data Center Management \| Data Security \| IT Asset Management \| IT Infrastructure \| SMBs \| VMware \| VMware ESX \| VMware Server

	The Tangible Value of Virtualization sponsored by Dell and VMware WHITE PAPER - Read this article to learn how Dell has developed adaptive power management and worked with VMware to develop ways to autonomically and proactively power-down underutilized systems during off-peak times. Posted: June 1, 2009 \| Published: May 29, 2009 Topics: Data Center Consolidation \| Data Center Management \| Data Centers \| IT Infrastructure \| Server Management \| Server Virtualization \| Server Virtualization Software \| VMware \| VMware Infrastructure 3

	The 10 Most Dangerous Risks to Microsoft Security sponsored by Global Knowledge WHITE PAPER - Security has always been an important part of any IT infrastructure. This white paper has tips to help improve your awareness of some of the more important risks threatening your Microsoft infrastructure. Posted: May 13, 2009 \| Published: May 13, 2009 Topics: Continuous Data Protection \| Hackers \| IT Infrastructure \| Malware \| Microsoft Certified Professional \| Microsoft Certified Solution Developer \| Microsoft Certified Systems Engineer \| Microsoft Certified Trainer \| Microsoft Office \| Microsoft Operations Manager \| Password Authentication Protocol \| Password Management \| Passwords \| Patch Management \| Security \| Security Threats \| Worms

	10 Dying IT Skills sponsored by Global Knowledge WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set. Posted: May 13, 2009 \| Published: May 13, 2009 Topics: COBOL \| Code Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| Programming \| Programming Languages

	Integrated Infrastructure and Performance Management for Virtualized Environments sponsored by CA WHITE PAPER - Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments. Posted: April 29, 2009 \| Published: April 1, 2009 Topics: Capacity Planning \| Cooling Capacity \| Cooling Equipment \| Data Center Management \| Data Centers \| Fault Management \| Fault Tolerance \| IT Infrastructure \| IT Management \| IT Managers \| Server Virtualization

	Leveraging Virtualization to Consolidate, Optimize and Protect Your IT Infrastructure sponsored by Datalink. WHITE PAPER - This paper addresses some of the critical issues of virtualization and some of the ways it can be effectively implemented to help organizations utilize resources more efficiently, reduce costs, manage data across the entire enterprise. Posted: April 22, 2009 \| Published: November 6, 2008 Topics: IT Infrastructure \| IT Managers \| Regulatory Compliance \| Server Virtualization \| Storage Virtualization \| Vendors \| VMware

	Help Desk vs. Service Desk: Which One is Right for You sponsored by Numara Software WHITE PAPER - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. Posted: April 21, 2009 \| Published: March 5, 2009 Topics: Business Intelligence \| Business Process Management \| Customer Service \| Customer Support Software \| Help Desk Management Services \| Help Desks \| IT Infrastructure \| ITIL \| Operational Support Systems

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