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	Taking Relationship Management to a New Level with Microsoft Dynamics CRM sponsored by Microsoft WEBCAST - Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Sales \| TCO

	Professional Basketball Team Expands Customer Base with Microsoft Dynamics CRM sponsored by Microsoft WEBCAST - This webcasts examines the trends, best practices, and competitive advantages of the customer-centric enterprise. Following the discussion with Martha Rogers, we find out how the Portland Trail Blazers have taken advantage of Microsoft Dynamics CRM to improve sales and grow their customer base. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Best Practices \| CRM Software \| Customer Service \| Customer Service Best Practices \| Sales \| Sales and Marketing Software

	Grow Your Business with the Visibility to Capture More Sales Opportunities sponsored by Microsoft WEBCAST - In part one of this webcast series, we show you how the productivity of your sales teams can be dramatically increased by utilizing the enhancements in the newly released Microsoft Dynamics CRM 4.0. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Software \| Productivity \| ROI \| Sales \| Sales and Marketing Software

	Grow Your Business with Microsoft Dynamics CRM sponsored by Microsoft WEBCAST - View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Service \| Lead Management \| Sales \| Sales and Marketing Software \| Sales Force Automation \| Sales Representatives

	Using Microsoft Dynamics CRM and the Federated Model for Consolidated Pipeline Forecasting and Reporting sponsored by Microsoft WEBCAST - View this webcast to learn how the federated model can help business units operate customized CRM systems while synchronizing to a central application. We explore how the server stores enterprise-pertinent information from all CRM systems, thus supporting executives responsible for achieving overall sales goals. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Business Process Automation \| Collaboration \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Reporting Software \| Sales and Marketing Software

	Do Extraordinary Things Everyday with Microsoft Dynamics CRM! sponsored by Microsoft WEBCAST - In this webcast, we show you how the productivity of your sales, customer service, and marketing teams can be dramatically increased by taking advantage of the enhancements in the newly released Microsoft Dynamics CRM 4.0. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Customer Service \| Sales and Marketing Software

	Transforming Customer Service into a Strategic Asset sponsored by Microsoft WEBCAST - View this webcast to discover how Microsoft Dynamics CRM can help you transform customer service into a strategic business asset. Posted: September 9, 2009 \| Premiered: February 6, 2008 Topics: Business Intelligence \| CRM \| CRM Software \| Customer Service \| Knowledge Management \| Knowledge Management Software \| Reporting Software

	Developing a High Performance Sales Team with Microsoft Dynamics CRM 4.0 sponsored by Microsoft WEBCAST - View this webcast to find out how you can strengthen and streamline the way you find, keep, and grow customer relationships and to see how Microsoft Dynamics CRM is the right choice for your business. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Business Intelligence \| CRM \| CRM Services \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Productivity \| Sales \| Sales Force Automation \| Sales Representatives

	Increase Sales Productivity by Creating a Connected and Collaborative Sales Force sponsored by Microsoft WEBCAST - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Business Intelligence \| Collaboration \| CRM \| CRM Software \| Productivity \| Sales \| Sales and Marketing Software \| Sales Information Systems \| Sales Representatives

	Microsoft Dynamics Webcast: Beyond the Boundaries of Traditional CRM sponsored by Microsoft WEBCAST - Watch this webcast to learn the concrete ways Microsoft Dynamics CRM can help you attain a 360-degree view of your customers. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Profiles

	Junk Removal Service Finds Gold with Microsoft Dynamics CRM Online sponsored by Microsoft CASE STUDY - The founder of a full-service debris removal company discusses the advantages of Microsoft Dynamics CRM Online to his company. The cost-effectiveness of the solution, ease of implementation and robust security features are key factors in their choice of Microsoft Dynamics CRM. Posted: September 9, 2009 \| Published: May 2, 2009 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Data Mining Software \| High Availability \| SMBs

	Anatomy of a Siebel CRM Archiving Project sponsored by IBM WHITE PAPER - The basic principles for managing an archiving project presented in this paper can help you initiate and plan an archiving strategy that meets your organization’s requirements. Posted: September 4, 2009 \| Published: February 1, 2008 Topics: Backups \| CRM \| Customer Data Management \| Customer Retention \| Data Management \| Enterprise Content Management

	Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution sponsored by Microsoft CASE STUDY - Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user.. Posted: August 25, 2009 \| Published: April 18, 2008 Topics: Business Intelligence \| Collaboration \| CRM \| CRM Software \| Customer Data Management \| Data Integration

	Wealth Management Firms Choose CRM to Improve Productivity and Client Service sponsored by Microsoft WHITE PAPER - To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. Posted: August 25, 2009 \| Published: August 25, 2009 Topics: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Service \| Microsoft Outlook \| Wealth Management

	Solutions Provider Improves Productivity with Flexible Implementation Methodology sponsored by Microsoft CASE STUDY - Stanley Stuart Yoffee & Hendrix, Inc. (SSYH), a Microsoft® Gold Certified Partner based in Florida, implements software solutions utilizing the Microsoft family of products. With large-scale projects across varied industries, the company turned to the Microsoft Dynamics™ Sure Step Methodology to help communicate with customers... Posted: August 25, 2009 \| Published: June 29, 2007 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| ERP \| Productivity \| Project Management

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