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sponsored by Pivotal CRM, a CDC Software solution
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sponsored by Pivotal CRM, a CDC Software solution
WHITE PAPER -
This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
Posted: February 20, 2009 | Published: February 20, 2009
Topics: CRM | Enterprise | LAN | Productivity | WAN | Workforce Planning
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sponsored by Talend
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sponsored by Talend
WHITE PAPER -
This Technical Note discusses Talend's data integration capabilities for SAP and covers Talend's SAP connectors, as well as additional SAP-dedicated tools.
Posted: February 11, 2009 | Published: February 10, 2009
Topics: CRM | Data Integration | Data Quality | Metadata | Open Source | Productivity
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sponsored by SAP America Inc
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sponsored by SAP America Inc
WHITE PAPER -
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.
Posted: January 26, 2009 | Published: January 23, 2009
Topics: Business Intelligence | Business Processes | CRM | Customer Satisfaction | ERP | Metrics
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sponsored by Oracle Corporation
WHITE PAPER -
With their rapid speed of deployment, integrated analytics and built-in best practices, on-demand CRM solutions can quickly vault a sales organization ahead of its rivals. And because of their flexible licensing structure, on-demand solutions can be deployed selectively, enabling businesses to deploy only as much CRM as they need.
Posted: January 26, 2009 | Published: January 26, 2009
Topics: Best Practices | CRM | Customer Service | Sales
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sponsored by IFS
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sponsored by IFS
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sponsored by IFS
WHITE PAPER -
Read this white paper to learn how to use your ERP to facilitate Sales and Operations Planning (S&OP), which helps manufacturers rapidly adjust to changes in the market.
Posted: January 12, 2009 | Published: January 12, 2009
Topics: CRM | Enterprise Systems | ERP | Marketing | Sales | Software | Strategic Planning
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sponsored by Infor CRM
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sponsored by SAP America Inc
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sponsored by Oracle Corporation
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sponsored by SAP America Inc
WHITE PAPER -
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
Posted: September 17, 2008 | Published: September 17, 2008
Topics: Business Intelligence | Call Centers | CRM | Customer Data Management | Customer Service | SLA
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sponsored by Talend
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