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ABSTRACT:
Organizations frequently lack the control over business processes that is necessary to deliver optimized value to customers. Without effective business process management, organizations are unable to refine, leverage and standardize their business processes, subsequently limiting their flexibility and ultimately their ability to properly adjust to change in the business environment. This expert Webcast explores methods for attaining desired levels of business process agility and flexibility.
This expert Webcast details the best practices for optimizing business process management and flexibility. In this Webcast, you will explore the common pitfalls organizations experience with BPM and the complimentary relationship that exists between SOA and BPM. Through actual customer experiences, you will discover how selecting the most appropriate BPM technology and instilling a natural collaboration between business and technology can enhance process flexibility.
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Speakers
Daryl Plummer
Managing VP & Gartner Fellow, Gartner Research
Daryl is an internationally respected authority on Web services, Java and service oriented development of applications. His advice and counsel on IT policies is sought by top leaders of major corporations and he is in demand as a keynote speaker. Topics he covers include: Web Services, Java Technologies and Standards, Application Development, Service Oriented Development (SODA), Service Oriented Architecture (SOA), Enterprise Architecture, Middleware and Internet Technologies.
Jeff Beusse
Sr. Director, Front Office Application Development, XM Satellite Radio
Jeff Beusse is the Senior Director of Customer Support Application Development at XM Satellite Radio. Jeff is responsible for all application development in XM's CRM, Billing, Order Management, Supply Chain, and associated ETL platforms. Major software utilized within the Customer Support Application area includes Oracle Siebel, Oracle BRM, Vitria BusinessWare, Sterling Commerce Gentran Integration Suite and Informatica PowerCenter.
Dale Skeen
CTO and Founder, Vitria Technology
Dr. Dale Skeen co-founded Vitria with Dr. JoMei Chang in 1994, and oversees the technology direction of the company. He is widely credited with inventing distributed publish-subscribe communication with more than a dozen patents. Dr. Skeen has more than 20 years experience in designing and implementing large-scale computing systems and is largely recognized as the industry visionary credited with creating and developing Business Process Integration and Real-time Business Process Analysis.
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