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Sustaining Software ROI Beyond Go-Live: How In-Application Performance Support Pays Off
sponsored by Oracle Corporation
Posted:  07 Apr 2009
Published:  01 Dec 2008
Format:  PDF
Length:  9   Page(s)
Type:  White Paper
Language:  English


ABSTRACT:
Companies invest millions in enterprise software systems to realize efficiencies and increase productivity. Many organizations diligently prepare for the long-anticipated go-live date and then expect immediate productivity gains. Typically, there is not much preparation for "beyond go-live," yet the setbacks that stem from this lack of preparation undermine the original productivity goals. This white paper examines post-go-live end-user support when developing training material and implementing a performance support system to boost the return on enterprise software investments.




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