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EGUIDE -
In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.
Posted: November 2, 2009 | Published: October 30, 2009
Topics: Managed Security Services | Outsourcing | Security | Security Management | SLA | SLA Management Services
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WHITE PAPER -
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009
Topics: Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP
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WHITE PAPER -
Delivering high-demand content to a large number of end-users that are spread out geographically can be a difficult task. Long distances between content and users can cause latency, jitter, and reductions in audio/video quality. Read this paper to find out if a cache-based content delivery network is appropriate for your network.
Posted: October 19, 2009 | Published: October 19, 2009
Topics: Content Delivery | Content Management | Content Networking | Content Providers | Video-on-Demand | Videoconferences | WAN
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WHITE PAPER -
To deliver high-demand content to a widely dispersed pool of internet users, a cache-based Content Delivery Network is the way to go. This type of CDN stores duplicates content near user access points, reducing distance-imposed latency and improving video and audio quality. This paper weighs the pros and cons of using a network-based CDN provider.
Posted: October 19, 2009 | Published: October 19, 2009
Topics: Cache | Content Delivery | Content Management | Content Networking | Intelligent Networks | Streaming Media Services
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