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Computer Systems Design Services
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	10 Dying IT Skills sponsored by Global Knowledge WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set. Posted: May 13, 2009 \| Published: May 13, 2009 Topics: COBOL \| Code Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| Programming \| Programming Languages

	Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft sponsored by Nimsoft, Inc. CASE STUDY - Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. Posted: November 4, 2009 \| Published: November 4, 2009 Topics: IT Service Management \| IT Services \| Network Management \| Network Management Services \| Network Managers \| Network Monitoring \| Service Level Management

	Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console sponsored by Oracle Corporation WHITE PAPER - This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications. Posted: September 10, 2009 \| Published: October 16, 2008 Topics: Business Process Automation \| Compliance (Systems Operations) \| Compliance Audits \| Compliance Best Practices \| IT Management \| IT Services \| Risk Assessment \| Risk Management

	Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs sponsored by Intel Technology Provider CASE STUDY - Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge. Posted: October 15, 2009 \| Published: May 9, 2008 Topics: Desktop Applications Management \| Desktop Computer Support \| IT Management \| IT Managers \| IT Service Management \| IT Services

	BI for Small and Mid-sized Businesses sponsored by LogiXML WHITE PAPER - This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal. Posted: October 8, 2009 \| Published: October 8, 2009 Topics: Business Intelligence \| Business Intelligence Software \| IT Services \| IT Systems \| Licensing \| Model Driven Architecture \| Small Businesses \| SMBs

	BMC Mainview: Controlling Mainframe Operating Costs While Maintaining Service Levels sponsored by BMC Software, Inc WHITE PAPER - Directors of IT operations are under pressure to control or reduce mainframe operating costs while maintaining service levels to the business. This paper describes how BMC® MAINVIEW® from BMC Software uniquely delivers aggressive and strategic performance management and optimization. Posted: April 17, 2009 \| Published: April 17, 2009 Topics: IT Management Services \| IT Services \| IT Systems \| Mainframe Operating Systems \| Operating Systems \| Server Management

	CA Virtualization Management Solution Brief sponsored by CA PRODUCT LITERATURE - CA Virtualization Management solutions provide integrated end-to-end management, business-driven automation and security. As such, CA facilitates virtualization's promise of cost reduction and efficiency gains through consolidation, standardization and lower energy consumption, which drive better business outcomes. Posted: November 20, 2009 \| Published: November 20, 2009 Topics: Enterprise Resource Management \| IT Management \| IT Services \| IT Systems \| Server Virtualization \| Systems Management

	Dell Client Migration and Deployment Services sponsored by Dell, Inc. and Intel WHITE PAPER - While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs. Posted: November 25, 2009 \| Published: October 1, 2009 Topics: Computer Hardware \| Enterprise Computers \| IT Asset Management \| IT Management \| IT Managers \| IT Services \| Systems Management

	Dell's SMART Approach to Workload Automation sponsored by BMC Software, Inc WHITE PAPER - This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs. Posted: April 18, 2009 \| Published: April 17, 2009 Topics: Business IT Alignment \| Customer Service \| Enterprise Architectures \| IT Service Management \| IT Services \| ITIL \| Job Scheduling Software \| ROI \| Systems Management \| Workload Automation

	EMA Impact Brief: CA Spectrum Service Assurance Bridges Service Management Gap sponsored by CA WHITE PAPER - Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story. Posted: November 19, 2009 \| Published: October 19, 2009 Topics: Business Intelligence \| Business IT Alignment \| Business Process Management \| Business Systems \| Dashboards \| IT Management \| IT Service Management \| IT Services

	Embracing the Cloud: Top Seven Imperatives for an Organization sponsored by Wipro Technologies WHITE PAPER - This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy. Posted: June 12, 2009 \| Published: March 1, 2009 Topics: Best Practices \| Business Continuity Planning \| CIOs \| Cloud Computing \| Competition \| Data Center Management \| Economic Environment \| IT Managers \| IT Services \| Regulatory Compliance \| Web Services

	Evaluating the Advantages and Pitfalls of SAP Managed Hosting sponsored by Freudenberg IT WEBCAST - In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers. Posted: June 16, 2009 \| Premiered: June 16, 2009 Topics: Application Infrastructure Providers \| Application Outsourcing \| Data Centers \| Hosting Services \| IT Infrastructure \| IT Services \| SAP (Product) \| SLA \| SLA Management Services \| Systems Management Services

	Finding Value in Services: A Navigational Guide sponsored by Alcatel-Lucent ANALYST REPORT - Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. Posted: July 8, 2009 \| Published: May 8, 2009 Topics: IP \| IP Networks \| IP Services \| IT Infrastructure \| IT Management Services \| IT Services \| Network Infrastructure \| Network Management Services \| Networking \| Systems Management Services

	Giving Service Companies a Fast Start sponsored by SAP AG WHITE PAPER - Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership. Posted: October 29, 2009 \| Published: March 10, 2009 Topics: Business Consulting Services \| Business Intelligence \| Consulting Services Industry \| ERP \| IT Services \| SAP (Product) \| TCO

	How IT Can Help Companies Make Better, Faster Decisions sponsored by SAP AG WHITE PAPER - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals. Posted: October 30, 2009 \| Published: October 30, 2009 Topics: Business Management \| CIOs \| IT Departments \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

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