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	Expert Guide to Managing .PST File Size, Usage, and Access sponsored by Sherpa Software EDITORIAL RESOURCE GUIDE - In this Pocket E-Guide, you will discover expert tips for managing .PST file size, usage, and access. Learn how to successfully migrate .PST files to the Exchange information store to ensure all data is housed in one location and being backed up regularly. Posted: November 19, 2009 \| Published: November 18, 2009 Topics: Backup Software \| Continuous Data Protection \| Data Loss Prevention (DLP) \| Data Security \| Email Management \| Microsoft Exchange \| Microsoft Outlook \| Storage Best Practices

	Microsoft Podcast: Pivotal CRM Innovates with Microsoft Technologies sponsored by Pivotal CRM, a CDC Software solution PODCAST - This podcast explains how Pivotal 6 increases user adoption and productivity by mirroring the familiar Microsoft interface and embedding Microsoft Outlook and SharePoint within the CRM system. Posted: November 18, 2009 \| Premiered: November 18, 2009 Topics: Application Development \| Application Infrastructure \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Software \| Microsoft Exchange \| Microsoft Office \| Microsoft Outlook \| Office Applications Software

	Mainsoft Webcast Dec 9: Drive SharePoint Adoption in Notes Shops sponsored by Mainsoft Corporation WEBCAST - Lotus shops that have adopted Microsoft SharePoint are struggling to meet their collaboration goals. Learn how to promote user adoption by integrating SharePoint with email, and review IT options for integrating the two channels – including email migration and Notes-SharePoint coexistence strategies. Register Now! Posted: November 16, 2009 \| Premieres: December 9, 2009 Topics: Collaboration \| Email Management Software \| Lotus Notes \| Lotus Sametime \| Microsoft Exchange \| Microsoft Outlook

	eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow sponsored by Microsoft EGUIDE - In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces. Posted: November 12, 2009 \| Published: November 12, 2009 Topics: Communicator (Software) \| Handheld Devices \| Microsoft Office \| Microsoft Outlook \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| PDA \| PDA Operating Systems \| PDA Software \| Windows

	Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent sponsored by Microsoft CASE STUDY - REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs. Posted: November 11, 2009 \| Published: September 1, 2009 Topics: Business Process Automation \| Collaboration \| Communications Software \| Communicator (Software) \| IT Managers \| Microsoft Exchange \| Microsoft Outlook \| Productivity \| Workflow Software

	Business Productivity with Microsoft Online Services sponsored by Microsoft DATA SHEET - This data sheets examines how Microsoft Online Services can give your business the powerful productivity capabilities of Microsoft Exchange Server, Microsoft Office SharePoint Server, Microsoft Office Communications Server, and Microsoft Office Live Meeting —all hosted online. Posted: September 18, 2009 \| Published: September 15, 2009 Topics: Desktop Publishing \| Desktop Publishing Software \| Microsoft Exchange \| Microsoft Office \| Microsoft Office 2003 \| Microsoft Office XP \| Microsoft Outlook

	Microsoft Dynamics CRM Online Case Study: High Five Sportswear sponsored by Microsoft CASE STUDY - Learn how a sports apparel company was able to drastically improve customer service by adopting Microsoft Dynamics as their CRM system. Posted: September 10, 2009 \| Published: September 9, 2009 Topics: CRM \| CRM Software \| Customer Data Management \| Customer Data Management Software \| Customer Service \| Customer Support Software \| Microsoft Outlook \| Sales

	Increase the Value of Customer Relationships Using the 2007 Office System and Microsoft CRM sponsored by Microsoft WEBCAST - Watch this webcast to learn how you can start enhancing your organization's interactions with customers by providing your employees with easy access to customer information through a widely adopted customer relationship management (CRM) tool, such as the Microsoft Dynamics CRM solution. Posted: September 9, 2009 \| Premiered: September 9, 2009 Topics: Collaboration \| CRM \| CRM Software \| Customer Data Management \| Customer Loyalty \| Microsoft Office \| Microsoft Outlook

	Wealth Management Firms Choose CRM to Improve Productivity and Client Service sponsored by Microsoft WHITE PAPER - To more clearly understand how wealth management firms are using Microsoft Dynamics CRM, Microsoft turned to IT advisory firm Mainstay Partners for an independent assessment. Mainstay Partners interviewed a number of firms to identify the measurable benefits they have achieved through deploying Microsoft Dynamics CRM. Posted: August 25, 2009 \| Published: August 25, 2009 Topics: CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Service \| Microsoft Outlook \| Wealth Management

	Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional sponsored by Microsoft WHITE PAPER - This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). Posted: August 25, 2009 \| Published: June 28, 2007 Topics: CRM \| CRM Software \| Database Security \| Laptop Computers \| Microsoft Outlook \| SQL Server

	Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service sponsored by Microsoft CASE STUDY - When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. Posted: August 25, 2009 \| Published: June 5, 2008 Topics: Business Management \| CIOs \| CRM \| CRM Software \| Lead Management \| Microsoft Outlook \| Productivity \| Real Estate Industry \| Windows Server 2003

	Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent sponsored by Microsoft CASE STUDY - Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent. Posted: August 25, 2009 \| Published: April 15, 2008 Topics: Contact Management \| Contact Management Software \| CRM \| CRM Software \| Customer Data Integration \| Customer Data Management \| Microsoft Office 2003 \| Microsoft Outlook \| Productivity

	CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs sponsored by Pivotal CRM, a CDC Software solution WHITE PAPER - This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. Posted: February 20, 2009 \| Published: February 20, 2009 Topics: Business Development \| CRM \| Customer Data Management \| Customer Service \| Dashboards \| Microsoft Outlook \| ROI \| Sales \| Security

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