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Operational Support Systems

ER/Studio 8.0 - Database management for the Enterprise

sponsored by Embarcadero Technologies, Inc.

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	IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency sponsored by CA WHITE PAPER - This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies. Posted: November 19, 2009 \| Published: July 25, 2009 Topics: Application Performance Management \| Applications Management \| Business IT Alignment \| IT Management \| IT Managers \| Operational Support Systems \| Server Virtualization

	10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure sponsored by Nimsoft, Inc. ANALYST REPORT - Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years). Posted: November 4, 2009 \| Published: November 4, 2009 Topics: Cost Benefit Analysis \| Infrastructure Management \| Infrastructure Services \| IT Asset Management \| IT Infrastructure \| IT Spending \| Operational Metrics (Systems) \| Operational Support Systems

	Webcast - IT Performance Management: Measure, Monitor and Modify for Operational Excellence sponsored by IBM WEBCAST - High-performing organizations take a more practice-based and practical, approach to measuring, managing and enhancing IT performance. Adopt new, flexible solutions to support the way that your organization uses IT to drive operational excellence. Posted: November 3, 2009 \| Premiered: July 22, 2009 Topics: Business IT Alignment \| Business Performance Management \| Business Performance Management Software \| IT Management \| IT Systems \| Operational Support Systems

	Lean Scheduling and Execution sponsored by SAP AG ANALYST REPORT - This benchmark study showcases the operational performance benefits manufacturers are currently enjoying due to the adoption of Lean scheduling and execution principles. Posted: October 26, 2009 \| Published: May 1, 2007 Topics: Best Practices \| ERP \| Lean Production \| Manufacturing \| Manufacturing Industry \| Operational Support Systems \| Product Management \| Surveys

	Transforming Insight Into Action with Business Process Management sponsored by IBM WHITE PAPER - Take action based on deep process insight with business process management. This white paper shows how your business can not only acquire deeper insight into current business operations, but also how to use that insight to drive performance, productivity and savings throughout your organization with BPM from IBM. Posted: October 15, 2009 \| Published: December 15, 2008 Topics: Business Intelligence \| Business Management \| Business Process Management \| Business Process Reengineering \| Knowledge Management \| Operational Support Systems \| SOA

	Building on SOA for greater business value sponsored by IBM WHITE PAPER - To thrive in today’s ultra-competitive marketplace, top businesses of all sizes and in all industries are looking for better ways to achieve operational excellence that enables them to run their companies more efficiently and cost-effectively and drive innovation that matters to recognize market needs and respond to them quickly and decisively. Posted: October 6, 2009 \| Published: October 6, 2009 Topics: Business Development \| Cost Benefit Analysis \| Operational Metrics (Systems) \| Operational Support Systems \| ROI \| SOA

	Zoom-In on File Integrity Monitoring for PCI DSS sponsored by Tripwire, Inc. WEBCAST - Register for this webcast to hear Gene Kim, Tripwire CTO, and John Kindervag, Forrester Research Senior Analyst and former PCI auditor, discuss why file integrity monitoring sets the stage for successful PCI compliance. Posted: October 5, 2009 \| Premiered: October 5, 2009 Topics: CTOs \| File Management Programs \| Operational Support Systems \| Payment Card Industry Data Security Standard \| Payment Card Industry Data Security Standard Compliance \| Security Audits \| Security Management \| Security Standards

	Oracle WebLogic Suite 11g: Benefit Your Business with Fast, Efficient Middleware sponsored by Oracle Corporation WHITE PAPER - Oracle WebLogic Suite, a foundational element of Oracle Fusion Middleware, offers the ideal mix of performance, scalability, and operational efficiency to support modern IT requirements driven by ever-changing business needs. Posted: September 18, 2009 \| Published: July 1, 2009 Topics: Business Development \| Business Intelligence \| Business Management \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Systems \| Operational Support Systems \| Oracle (Product)

	Catalog Based Services: A New Paradigm in Enterprise Application sponsored by Wipro Technologies WHITE PAPER - This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO. Posted: September 17, 2009 \| Published: August 11, 2009 Topics: Application Integration \| Applications Management \| Cataloging (Information Management) \| CIOs \| Enterprise Applications Software \| Enterprise Systems \| Operational Support Systems \| Software as a Service \| TCO

	Increasing Operational Efficiency and Agility with BPM sponsored by Esker Inc. PODCAST - In this expert podcast, find out why many companies are turning to business process management (BPM) to automate processes, optimize workflows and improve operational efficiency and agility. Posted: August 20, 2009 \| Premiered: August 19, 2009 Topics: Business Activity Monitoring \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| Operational Support Systems \| Quality Control \| SOA \| Strategic Planning \| Systems Operations \| Workflow Software

	Practical Steps to Achieve and Maintain NERC Compliance sponsored by Tripwire, Inc. WHITE PAPER - This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals. Posted: July 31, 2009 \| Published: December 8, 2008 Topics: Business Intelligence \| Business IT Alignment \| Change Management \| Compliance (Systems Operations) \| Data Security \| Information Security \| Operational Support Systems \| Risk Management

	Automation on Demand: Creating an Efficient and Cost Effective AP Solution sponsored by Esker Inc. WHITE PAPER - This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. Posted: July 10, 2009 \| Published: July 10, 2009 Topics: Accounting \| Accounting Software \| CEOs \| CFOs \| CIOs \| Operational Support Systems \| Payment Processing \| ROI

	The Operational Responsiveness of Business - a new white paper from Progress Software sponsored by Progress Software WHITE PAPER - Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more. Posted: June 19, 2009 \| Published: June 18, 2009 Topics: Best Practices \| Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Data Management \| Operational Support Systems

	ER/Studio 8.0 - Database management for the Enterprise sponsored by Embarcadero Technologies, Inc. TRIAL SOFTWARE - Database architects and administrators need to discover, document, and re-use data assets; reverse-engineer, analyze, and optimize existing databases; and design to comply with regulatory requirements and organizational standards. Posted: May 14, 2009 \| Published: May 14, 2009 Topics: Data Integration \| Data Modeling \| Data Warehouse Architectures \| Database Administration \| Database Architectures \| Database Management \| Database Management Software \| Enterprise Resource Management \| Model Driven Architecture \| Operational Support Systems \| Regulatory Compliance

	Help Desk vs. Service Desk: Which One is Right for You sponsored by Numara Software WHITE PAPER - This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. Posted: April 21, 2009 \| Published: March 5, 2009 Topics: Business Intelligence \| Business Process Management \| Customer Service \| Customer Support Software \| Help Desk Management Services \| Help Desks \| IT Infrastructure \| ITIL \| Operational Support Systems

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