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	Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment sponsored by NTR Global WHITE PAPER - Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. Posted: October 29, 2009 \| Published: October 29, 2009 Topics: Customer Support Software \| Help Desk Software \| Help Desks \| Remote Access Software \| Remote Computing \| Remote Control Software \| Remote Support Services

	Security and WAN optimization: Getting the best of both worlds sponsored by Blue Coat EGUIDE - As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations. Posted: October 8, 2009 \| Published: October 7, 2009 Topics: Mobile Workers \| Remote Computing \| Remote Network Management \| Remote Offices \| Security Management \| Security Systems \| WAN

	Dell Asset Management sponsored by Dell, Inc. and Intel DATA SHEET - Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more. Posted: October 7, 2009 \| Published: October 7, 2009 Topics: Asset Management Services \| Desktop Management \| IT Asset Management \| IT Asset Management Software \| Remote Computing \| Remote Control Software \| TCO

	Five Golden Rules for Branch Collaboration sponsored by Cisco Systems, Inc. WEBCAST - As an IT Professional, it's a priority to centralize data to make it more available, redundant and secure; but, at the same time, you've got to meet the needs of increasingly demanding remote users. Join this webcast now to hear from industry experts on how you can overcome these challenges with the 5 golden rules for branch collaboration. Posted: October 1, 2009 \| Premiered: October 1, 2009 Topics: Application Deployment \| Application Performance Management \| Mobile Workers \| Network Management \| Remote Computing \| Remote Users \| ROBO \| Telecommuting

	Riverbed Steelhead Product Family sponsored by Riverbed Technology, Inc. DATA SHEET - What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN. Posted: October 1, 2009 \| Published: October 1, 2009 Topics: Backups \| Disaster Recovery \| LAN \| Remote Access Security \| Remote Backups \| Remote Computing \| Remote Office Connectivity \| WAN

	Riverbed Raises the Ante Again in WDS with RiOS 5.0 sponsored by Riverbed Technology, Inc. ANALYST REPORT - Do your remote workers have a desire for higher performance computing? In this paper by the Taneja Group, learn how Steelhead appliances from Riverbed, with its enhanced RiOS 5.0 operating system, provides a number of improvements across major areas of WAN optimization, delivering LAN-like functionality to your WAN. Posted: October 1, 2009 \| Published: March 1, 2008 Topics: Data Encryption \| Data Security \| Data Warehouses \| LAN \| Remote Access Security \| Remote Backups \| Remote Computing \| WAN

	Cutting Costs with WAN Optimization sponsored by Riverbed Technology, Inc. WHITE PAPER - Did you know it’s possible to cut IT costs without impacting day-to-day IT operations? In fact, when you download this whitepaper from Riverbed on cost-savings through WAN optimization, you’ll discover how businesses of all different sizes have realized a return on investment in just a few months. Posted: October 1, 2009 \| Published: October 1, 2009 Topics: Continuous Data Protection \| Disaster Recovery \| Remote Access Security \| Remote Backups \| Remote Computing \| Remote Network Management \| Storage Resource Management \| WAN

	SCALING VIRTUAL DESKTOPS ON SUN FIRE™ X4450 SERVERS: Evaluating Performance and Capacity with VMware sponsored by Sun Microsystems, Inc. and Intel Corporation WHITE PAPER - Managing desktop environments across the enterprise can be challenging for many organizations. Virtualization of desktop systems is an increasingly popular solution, but requires scalability and balanced design for successful implementation. This white paper discusses the use of Sun Fire X4450 servers as a virtual desktop infrastructure platform. Posted: September 17, 2009 \| Published: March 1, 2009 Topics: Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| Desktop Virtualization Software \| Remote Computing \| Server Management \| Server Virtualization

	ESG Videocast: Server Online Backup Cloud-Based Data Protection sponsored by Iron Mountain Digital VIDEOCAST - Online backup is a growing trend for small and medium-sized companies or remote and branch offices of larger organizations. Please join Lauren Whitehouse, Senior Analyst, Enterprise Strategy Group, for an interview with Jonathon Meltzer, Iron Mountain on how Iron Mountain protects data. Posted: September 14, 2009 \| Premiered: September 14, 2009 Topics: Cloud Computing \| Continuous Data Protection \| Data Recovery \| Data Security \| Downtime \| Online Backup Software \| Online Backups \| Remote Access Security \| Remote Backups \| Remote Computing \| SLA \| SMBs \| Storage Security

	DFS Changes in Windows Server 2008, Improvements and Best Practices sponsored by Peer Software EDITORIAL RESOURCE GUIDE - DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist. Posted: September 9, 2009 \| Published: September 8, 2009 Topics: Data Replication \| Data Storage \| Distributed Data Management \| File Management Programs \| File Server Software \| LAN \| Network File System Protocol \| Remote Computing \| Server Virtualization \| WAN \| Windows Server Software

	Remote Support Center Solution - 30 Day Free Trial! sponsored by ScriptLogic Corporation TRIAL SOFTWARE - Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. Posted: September 8, 2009 \| Published: September 8, 2009 Topics: Help Desk Management \| IT Management \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Remote Computing \| Remote Network Management \| Remote Support Services \| Wireless Computing

	eGuide: Defining a cost-effective mobile IT strategy sponsored by Dell, Inc. and Intel EGUIDE - In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise. Posted: September 2, 2009 \| Published: September 1, 2009 Topics: IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems \| Mobile Device Management \| Remote Computing

	Virtualization Review: The Desktop as a Service sponsored by Citrix WHITE PAPER - Learn how desktop virtualization greatly eases the pains of desktop management and deployment projects by centralizing all of your desktops, allowing all of your users access from any connected location (WAN, LAN, or home), completely lock down endpoints, and reduce service costs. Posted: August 20, 2009 \| Published: August 20, 2009 Topics: Application Deployment \| Data Center Management \| Data Centers \| Data Management \| Desktop Management \| Desktop Virtualization \| Endpoint Security \| Remote Access Security \| Remote Computing \| Server Virtualization \| Virtual Desktop Infrastructure \| VM

	ESG Data Protection Brief: Cloud-Based Data Protection for Servers sponsored by Iron Mountain Digital ANALYST REPORT - Lower disk costs and bandwidth-optimized data transfer are fueling disk-to-cloud (D2C) and disk-to-disk-to-cloud (D2D2C) strategies. Iron Mountain's LiveVault enables on- and off-premises data protection, providing SMBs and the remote and branch offices (ROBOs) of any size organization with an alternative to tape-centric backup and recovery. Posted: August 20, 2009 \| Published: January 1, 2008 Topics: Backups \| Cloud Computing \| Data Recovery \| Disk Backups \| Disk Storage Systems \| Disk-to-Disk Backup \| Disk-to-Disk-to-Tape \| Remote Backups \| Remote Computing \| Remote Network Management \| Remote Offices \| SMBs

	Enabling Enterprise 2.0 sponsored by Websense, Inc. WHITE PAPER - Read this whitepaper to learn ways that organizations can create a strategy that embraces Web 2.0 technologies securely and enables a successful transition to Enterprise 2.0. Posted: August 20, 2009 \| Published: August 1, 2009 Topics: CIOs \| Collaboration \| Email \| Enterprise \| Remote Computing \| Security \| Web 2.0 \| Web Application Security \| Web Services

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