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		Integration Appliances - Simplify Software as a Service (SaaS) Integration Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.	sponsored by Cast Iron Systems

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	HP Customer Perspective White Paper: Best Practices for Implementing HP Quality Center Software sponsored by Hewlett-Packard Company WHITE PAPER - This paper offers a structured approach to planning and implementing HP Quality Center, an integrated, web-based suite of tools and best practices for automated software quality testing. Posted: November 18, 2008 \| Published: June 1, 2007 Topics: Customer Service \| Software Best Practices \| Software Development Methodologies \| Software Implementation \| Software Project Management \| Software Quality Assurance \| Software Testing \| UNIX

	The Importance of a Single Platform for Data Integration and Quality Management sponsored by Business Objects WHITE PAPER - This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. Posted: September 19, 2008 \| Published: March 1, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Data Integration \| Data Management Software \| Data Quality \| Data Warehouses \| IT Spending \| Master Data Management \| Project Management \| Risk Management \| SOA \| Software Development Tools \| Software Implementation

	Automating Performance Management: Five Common Mistakes to Avoid sponsored by Workscape WHITE PAPER - This white paper describes some of the missteps and lessons learned from implementing automated performance management and what companies can do to avoid them. Posted: September 15, 2008 \| Published: January 1, 2007 Topics: Applications Management \| Business Performance Management \| Business Performance Management Software \| Business Process Automation \| Change Management \| Compensation \| Human Resources Services \| Software Implementation

	Life after QuickBooks: Graduating from from QuickBooks to On-demand Financial Management sponsored by Intacct WHITE PAPER - Until recently, moving from QuickBooks to a more robust system meant acquiring a costly and complex on-premise application. This paper examined how on-demand financial management solutions are responding to the escalating needs of growing companies. Posted: July 28, 2008 \| Published: January 1, 2007 Topics: Contract Management \| Financial Applications Software \| Financial Management \| Project Management \| SMBs \| Software as a Service \| Software Implementation \| Software Migration \| Software Selection

	Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems sponsored by Casco Development, Inc. WHITE PAPER - Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management Posted: July 9, 2008 \| Published: January 1, 2005 Topics: Business Process Management \| Data Collection \| Data Quality \| Enterprise Systems \| ERP \| ERP Software \| Inventory Management \| Manufacturing \| MRP Software \| Production Scheduling Software \| Shop Floor Control \| Software Implementation

	Webcast: Is automation possible in complex data centers? sponsored by CA WEBCAST - View this podcast to learn how IT process automation can improve human resource utilization and lower the cost of IT operations in your organization. Watch it now and find out how to get started. Posted: June 20, 2008 \| Premiered: June 20, 2008 Topics: Business Process Automation \| Configuration Management \| Data Center Management \| Data Centers \| Regulatory Compliance \| Software Implementation \| Systems Integration

	Podcast: Is automation possible in complex data centers? sponsored by CA PODCAST - Listen to this podcast to learn how IT process automation can improve human resource utilization and lower the cost of IT operations in your organization. Listen now and find out how to get started. Posted: June 20, 2008 \| Premiered: June 20, 2008 Topics: Business Process Automation \| Compliance (Finance) \| Configuration Management \| Data Center Management \| Data Centers \| Regulatory Compliance \| Software Implementation \| Systems Integration

	Compensation Planning Solutions: Building the Business Case sponsored by Workscape WHITE PAPER - Employee compensation represents one of the largest items on the P&L statement. Properly and effectively managing that expense, and achieving even razor-thin marginal improvements, yield compelling benefits in numerous key areas. Posted: June 9, 2008 \| Published: June 1, 2008 Topics: Budgeting \| Business Process Management \| Compensation \| Productivity \| ROI \| Software Implementation \| Succession Planning

	Roadmap for Implementing a Multi-Site IP Contact Center sponsored by Avaya Inc. WHITE PAPER - Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. Posted: May 20, 2008 \| Published: March 1, 2007 Topics: Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Customer Satisfaction \| IP Contact Centers \| Network Configuration Management Software \| Network Infrastructure \| Network Security \| Software Implementation

	10 Reasons to Get Your Support Software as a Service sponsored by Parature, Inc. WHITE PAPER - Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model. Posted: May 10, 2008 \| Published: January 1, 2007 Topics: Budgeting \| Business Process Automation \| CRM Software \| High Availability \| ROI \| Security \| SMBs \| Software as a Service \| Software Implementation \| Software Upgrades

	Master Data Management: A White Paper by Bloor Research sponsored by Pitney Bowes Group 1 Software WHITE PAPER - This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. Posted: May 9, 2008 \| Published: January 1, 2008 Topics: Customer Data Management \| Data Governance \| Data Management Software \| Data Stewardship \| Data Storage \| Data Warehouses \| ERP Software \| Master Data Management \| Software Implementation

	How to Develop an Effective Business Case for a Warehouse Management System sponsored by Integrated Warehouse Solutions WHITE PAPER - Learn more about the wide range of benefits a warehouse management system can provide and explore strategies for assembling your team, analyzing costs and benefits and preparing an economic justification. Posted: April 29, 2008 \| Published: January 1, 2005 Topics: Customer Satisfaction \| EDI \| eProcurement \| Inventory Management \| Inventory Management Software \| Pharmaceutical Industry \| Productivity \| RFID \| ROI \| Software Implementation \| Software Upgrades \| Supply Chain Management \| Supply Chain Software \| Warehouse Management \| Warehouse Management Software \| Warehouses

	Automating IT Processes to Ensure Virtualization Success Webcast sponsored by Opalis Software, Inc. WEBCAST - This webcast discusses the unforeseen challenges that virtualization can present for people, processes and technology, and explains how IT Process Automation can help IT manage these areas more efficiently. Posted: April 18, 2008 \| Premiered: April 18, 2008 Topics: Business Process Automation \| Configuration Management \| Server Virtualization \| Server Virtualization Software \| Software Implementation \| Systems Integration \| Systems Management

	Akamai Electronic Software Delivery Best Practices: Improving Download Completion Rates to Drive Business Success sponsored by Akamai Technologies WHITE PAPER - The Akamai Electronic Software Delivery solution enables software vendors to drastically improve their download completion rates by offering superior user download experience through increased speed, reliability, visibility and control. Posted: April 17, 2008 \| Published: January 1, 2007 Topics: Acceleration Hardware \| Content Delivery \| Content Networking \| Software Implementation \| Software Migration \| Software Upgrades

	How Oracle leverages ITIL v3 to Help Customers Upgrade with Confidence sponsored by Oracle Corporation PODCAST - Hear from Saleem Haque, Vice President of Delivery for Advanced Customer Services about how ITIL methodologies, combined with Oracle best practices and unique tools are simplifying the upgrade process for their customers. Posted: April 16, 2008 \| Premiered: April 16, 2008 Topics: Customer Service \| Database Administration \| Database Performance Management \| ITIL \| Oracle (Product) \| Software Implementation \| Software Migration \| Software Upgrades

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