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	Getting Started: Database Security and Auditing Techniques sponsored by Guardium WHITE PAPER - Download this book, authored by database security expert and Guardium CTO Ron Bennatan, Ph. D., which contains hundreds of practical tips and examples for protecting sensitive information and passing audits smoothly. Posted: December 4, 2008 \| Published: December 4, 2008 Topics: CRM Software \| Database Administrators \| Database Security \| eCommerce \| SQL Server \| Web Services

	ILOG in Lending and Credit - A Solution Brief sponsored by ILOG, Inc. (BRMS) PRODUCT LITERATURE - This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. Posted: December 2, 2008 \| Published: January 1, 2006 Topics: Availability \| Banking Industry \| Banking Software \| Banking Systems \| Channel Management \| Customer Satisfaction \| Financial Services \| Financing \| Regulatory Compliance \| Sales Channels \| SOA \| VARs \| Web Services

	Decision Services: The Next SOA Challenge sponsored by ILOG, Inc. (BRMS) WHITE PAPER - This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges. Posted: December 2, 2008 \| Published: June 1, 2006 Topics: Black Box Testing \| Business Process Management \| Business Process Management Software \| Consolidation \| Data Services \| Integration \| Legacy Applications Software \| SOA \| Web Services \| Web Services Management \| Workflow Software

	Business Rules Management: Meeting Evolving Business Requirements sponsored by ILOG, Inc. (BRMS) WHITE PAPER - This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency. Posted: December 2, 2008 \| Published: March 1, 2006 Topics: Application Deployment \| Application Development \| Business Process Management \| Business Process Management Software \| Collaboration \| Integration \| Product Life Cycles \| Regulatory Compliance \| SOA \| Web Services

	Commonwealth Bank of Australia Uses Technology to Better Serve Its Customers sponsored by Microsoft Corporation India Pvt Ltd CASE STUDY - Since the time CBA implemented CommSee new accounts and customer referrals started pouring in, lines started moving faster and most important, once-grumpy customers started smiling. Posted: December 1, 2008 \| Published: November 27, 2008 Topics: .NET \| Debit Cards \| Software \| Web Services \| Windows

	McGraw-Hill Construction Transforms Business with Integrated Information Services Platform sponsored by Microsoft Corporation India Pvt Ltd CASE STUDY - McGraw-Hill Construction transformed its information service business by connecting isolated data assets, and developing new products and services on a Microsoft® .NET-connected Web service architecture. Posted: December 1, 2008 \| Published: November 27, 2008 Topics: Business Systems \| Databases \| Internet \| Web Services \| XML

	Dell Commits to a .NET-Connected Web Services Architecture sponsored by Microsoft Corporation India Pvt Ltd CASE STUDY - Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise. Posted: December 1, 2008 \| Published: November 27, 2008 Topics: Databases \| Marketing \| Productivity \| Purchasing \| Sales \| Software \| Web Services

	Dollar Rent a Car Breathes New Life into Legacy Systems Using .NET Connected Software sponsored by Microsoft Corporation India Pvt Ltd CASE STUDY - Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners. Posted: December 1, 2008 \| Published: November 27, 2008 Topics: DCOM \| EDI \| FTP \| Internet \| SOAP \| Software \| Web Services \| XML

	Automating the Generation and Secure Distribution of Excel Reports sponsored by Actuate WHITE PAPER - This paper outlines the reasons why generating and distributing spreadsheet reports is so tedious and error prone by examining the typical steps in the process. Posted: November 25, 2008 \| Published: November 25, 2008 Topics: Business Intelligence \| Business Process Automation \| Data Security \| Databases \| Microsoft Excel \| PDF \| Web Services

	Collaborate with IT Experts on Best Practices for Managing Your Business PCs sponsored by Intel Corporation PRODUCT LITERATURE - Secure and manage PCs through collaboration with the experts in the Intel vPro Expert Center. Visit the Intel vPro Expert Center to learn more. Posted: November 21, 2008 \| Published: November 21, 2008 Topics: Business Intelligence \| Collaboration \| Desktop Management \| IT Best Practices \| Personal Computers \| Processor Architectures \| Web Services \| Web-Based Self-Service

	If You Teach a Customer to Fish: The Power of Web Self-Service sponsored by Epicor Software Corporation WHITE PAPER - This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. Posted: November 21, 2008 \| Published: November 21, 2008 Topics: CRM \| CRM Services \| CRM Software \| Customer Self-Service \| Customer Support Software \| ERP \| ERP Software \| SOA \| Web Services \| Web Services Architecture \| Web-Based Self-Service

	Grid Computing White Paper: Oracle Grid Solutions for the Next-Generation Data Center sponsored by Oracle Corporation WHITE PAPER - This Oracle white paper describes how businesses of all sizes worldwide are using Grid best practices to modernize their IT operations and increase efficiency, availability, performance, and operational agility. Posted: November 21, 2008 \| Published: November 21, 2008 Topics: Databases \| Enterprise \| Grid Computing \| Hardware \| IT Departments \| Oracle (Product) \| Server Virtualization \| SOA \| Web Services

	Contact Centers for Dummies sponsored by Avaya Inc. BOOK - This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. Posted: November 21, 2008 \| Published: November 21, 2008 Topics: Call Centers \| Contact Center Management \| Contact Center Services \| Contact Centers \| CRM \| Customer Satisfaction \| Enterprise Applications Software \| Internet \| IP \| SOA \| Web Services

	Fact or fiction: The security risks of cloud computing sponsored by Websense, Inc. PODCAST - Check out this expert podcast and learn about the benefits of cloud computing and SaaS and get tips for addressing the security challenges of these business options. Posted: November 19, 2008 \| Premiered: November 19, 2008 Topics: Data Security \| Intrusion Detection \| Intrusion Prevention \| Mobile Device Management \| Mobile IP \| Privacy Rights \| Social Networking \| Software as a Service \| Web Services \| Wireless Services

	Secure Web Gateway Buyer's Guide: How Websense Exceeds Gartner's Recommended Buying Criteria sponsored by Websense, Inc. WHITE PAPER - Read this guide to discover the most advanced features buyers should consider to help them select the best solution for a secure web gateway (SWG). Posted: November 19, 2008 \| Published: November 19, 2008 Topics: Authentication \| Instant Messaging \| Internet \| Malware \| SSL \| VPN \| Web Analytics \| Web Content Management \| Web Services \| Web Services Security

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