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Change Management
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	Best Practice Insights: ITIL Service Operation sponsored by BMC Software, Inc SCREENCAST - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples. Posted: November 3, 2009 \| Premiered: November 3, 2009 Topics: Business Intelligence \| Change Management \| Configuration Management \| IT Infrastructure \| IT Management \| ITIL

	Fact or Fiction: Enforcing Change Management and Configuration Management with Tools and Technologies sponsored by SearchSecurity.com PODCAST - This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives. Posted: October 27, 2009 \| Premiered: October 27, 2009 Topics: Change Management \| Configuration Management \| Cost Benefit Analysis \| Information Security \| Network Security \| Patch Management \| Security \| Security Management \| Strategic Planning \| Vulnerability Management

	Implementing Robust Change Management sponsored by SearchSecurity.com VIDEO - Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem. Posted: October 27, 2009 \| Premiered: October 27, 2009 Topics: Change Management \| Information Security \| IT Management \| Network Management \| Network Security \| Security \| Security Management \| Security Managers

	Optimize your Technology Infrastructure Podcast Series sponsored by IBM PODCAST - Companies with a flexible IT infrastructure credit their success to an ability to adapt to change. Listen to find new ways to lower IT complexity and improve operating efficiency in your company. Posted: October 5, 2009 \| Premiered: October 1, 2009 Topics: Change Management \| Configuration Management \| IT Asset Management \| IT Infrastructure \| IT Management \| ROI \| TCO

	Managing the IT Infrastructure: Ensure Security and Improve Compliance sponsored by Tripwire, Inc. WEBCAST - Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures. Posted: October 5, 2009 \| Premiered: October 5, 2009 Topics: Change Management \| Compliance (Systems Operations) \| Compliance Audits \| Configuration Management \| IT Infrastructure \| Regulatory Compliance \| Security Management \| Security Policies

	Endpoint Security Platform sponsored by Trend Micro, Inc. VIDEOCAST - Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams. Posted: August 26, 2009 \| Premiered: August 26, 2009 Topics: Change Management \| Content Management \| Endpoint Security \| Mobile Workers \| Remote Users \| Security Management \| Security Managers \| Systems Management

	ITSM guidance: ITIL V3 Update sponsored by SkillSoft Corporation VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path. Posted: August 17, 2009 \| Premiered: August 7, 2009 Topics: Best Practices \| Business IT Alignment \| Change Management \| Help Desk Management Services \| Infrastructure Services \| ITIL \| ROI \| Service Level Management

	Numara Track It! - Change Management Webinar sponsored by Numara Software WEBCAST - The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of... Posted: June 8, 2009 \| Premiered: June 8, 2009 Topics: Asset Management Services \| Change Management \| Cost Benefit Analysis \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| IT Best Practices \| IT Services \| Software Licensing \| Software Maintenance

	Change Management: Reduce the Chaos by Taking Control sponsored by Numara Software WEBCAST - This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. Posted: February 19, 2009 \| Premiered: February 19, 2009 Topics: Change Management \| Compliance (Finance) \| Configuration Management \| Infrastructure Management \| Sarbanes-Oxley Compliance

	The Friendly Face of IT: User-friendly IT Management sponsored by Numara Software WEBCAST - This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs. Posted: January 6, 2009 \| Premiered: January 6, 2009 Topics: Business Intelligence \| Change Management \| Configuration Management \| Customer Satisfaction \| ITIL \| Portfolio Management (IT Management)

	ITIL for the Real World sponsored by Numara Software WEBCAST - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers. Posted: January 6, 2009 \| Premiered: January 6, 2009 Topics: Change Management \| Configuration Management \| IT Asset Management \| ITIL \| Knowledge Management \| Systems Management

	Numara® FootPrints Change Management: Solutions for Automating and Managing Change sponsored by Numara Software WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. Posted: March 28, 2008 \| Premiered: March 1, 2008 Topics: Business Process Management \| Change Management \| Customer Service \| Help Desk Management \| Help Desk Software \| Help Desks \| Sarbanes-Oxley Compliance \| Workflow Software

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