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	A Practitioner’s Guide to More Efficient Network Management sponsored by Hewlett-Packard Company WHITE PAPER - Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. Posted: November 13, 2009 \| Published: September 25, 2009 Topics: Business Process Automation \| Business Processes \| Change Management \| Configuration Management \| IT Management \| Network Configuration Management \| Network Management \| Network Performance

	Optimizing Business Service Management (BSM) in a Challenging Global Economy: Delivering Service Quality While Improving IT Efficiency sponsored by Hewlett-Packard Company WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures. Posted: November 13, 2009 \| Published: May 25, 2009 Topics: Business Service Management \| Change Management \| Configuration Management \| Data Center Management \| IT Management \| IT Managers \| IT Service Management \| Server Virtualization \| TCO

	Fixing the SAP Upgrade Process: Nine Best Practices sponsored by Panaya, Inc. WHITE PAPER - This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost. Posted: November 10, 2009 \| Published: November 10, 2009 Topics: Change Management \| Configuration Management \| ERP \| ERP Software \| Risk Management \| SAP (Product) \| Software as a Service \| Software Best Practices \| Software Maintenance \| Software Upgrades

	49 Do's, Don'ts, and Customer Lessons for SAP Upgrades: Going beyond the SAP Upgrade Clichés sponsored by Panaya, Inc. WHITE PAPER - In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell. Posted: November 10, 2009 \| Published: November 10, 2009 Topics: Change Management \| Configuration Management \| ERP \| ERP Software \| NetWeaver \| SAP (Product) \| Software as a Service \| Software Best Practices \| Software Configuration Management \| Software Testing \| Software Upgrades

	IT Survey Results: Top Priorities Through 2010 sponsored by BMC Software, Inc WHITE PAPER - What will be most important to IT organizations over the next 12 months? It's probably no surprise that cost control or reduction in spending is the key priority. This white paper looks at the near-term activities of the IT organizations surveyed by TechTarget, along with their constraints, issues, motivating factors, and strategies. Posted: November 9, 2009 \| Published: November 9, 2009 Topics: Capacity Planning \| Change Management \| Cost Benefit Analysis \| Data Center Infrastructure Efficiency \| IT Management \| IT Management Services \| Server Virtualization

	Reduce Downtime by 70% - Without Spending a Dime: Applying Best Practices of Successful IT Organizations sponsored by Marathon Technologies WHITE PAPER - Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities. Posted: October 26, 2009 \| Published: October 26, 2009 Topics: Change Management \| Downtime \| High Availability \| IT Best Practices \| IT Spending \| Systems Management \| Systems Management Software \| Windows Server Software

	Solutions for Small to Medium Data Centers sponsored by APC WHITE PAPER - APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes. Posted: October 23, 2009 \| Published: October 23, 2009 Topics: Change Management \| Cooling Capacity \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Downtime \| Systems Management Software

	Change Management Best Practices for the Engineering and Construction Industry sponsored by Oracle Corporation WHITE PAPER - The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. Posted: October 8, 2009 \| Published: April 1, 2009 Topics: Best Practices \| Change Management \| Construction Industry \| Contract Management \| Contracts \| Project Management

	Seven Practical Steps for Federal Cyber Security and FISMA Compliance sponsored by Tripwire, Inc. WHITE PAPER - This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy. Posted: October 5, 2009 \| Published: April 27, 2009 Topics: Change Management \| Compliance (Systems Operations) \| Compliance Audits \| Configuration Management \| Cybersecurity \| Cyberterrorism \| Federal Information Security Management Act of 2002 \| Information Security \| Security Policies

	'Lights Out' IT Management -- Automate Problem Identification & Resolution sponsored by Dorado Software WHITE PAPER - Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more. Posted: September 16, 2009 \| Published: September 16, 2008 Topics: Change Management \| Configuration Management \| IT Infrastructure \| IT Management \| Network Management \| Network Management Software \| Network Managers \| Network Monitoring \| Network Performance \| Network Performance Management Software \| Networking

	Practical Steps to Achieve and Maintain NERC Compliance sponsored by Tripwire, Inc. WHITE PAPER - This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals. Posted: July 31, 2009 \| Published: December 8, 2008 Topics: Business Intelligence \| Business IT Alignment \| Change Management \| Compliance (Systems Operations) \| Data Security \| Information Security \| Operational Support Systems \| Risk Management

	Solution Brief: Achieve and Maintain Compliance with Configuration Control Solutions sponsored by Tripwire, Inc. WHITE PAPER - Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer. Posted: July 31, 2009 \| Published: December 22, 2008 Topics: Change Management \| Compliance (Systems Operations) \| Compliance Audits \| Configuration Management \| Payment Card Industry \| Payment Card Industry Data Security Standard Compliance \| Risk Management \| Security Audits \| Security Management

	Visibility and Control: Key to Accelerating Your Business sponsored by Tripwire, Inc. WHITE PAPER - Read this paper to learn how to eliminate all undesired changed within the enterprise by following the steps outlined here. Posted: July 30, 2009 \| Published: December 8, 2008 Topics: Business Process Management \| Change Management \| Compliance (Systems Operations) \| Configuration Management \| ERP \| Security Audits \| Security Managers \| Security Policies

	Why You Should Take a Holistic Approach to ITIL and Service Support sponsored by BMC Software, Inc WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and... Posted: June 18, 2009 \| Published: June 15, 2009 Topics: Change Management \| CIOs \| Configuration Management \| Help Desks \| IT Service Management \| IT Services \| ITIL \| Service Level Management \| Service Process Optimization Software \| Workforce Planning

	Ride the Express Lane in the Journey to Speed ITIL® Adoption sponsored by BMC Software, Inc WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through... Posted: June 18, 2009 \| Published: June 15, 2009 Topics: Business IT Alignment \| Business Process Automation \| Business Process Management \| Business Service Management \| Change Management \| Compliance (Systems Operations) \| IT Best Practices \| IT Service Management \| ITIL \| Sales Force Automation \| Service Level Management \| Workforce Management Software

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