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	How to Maximize Revenue by Sending Targeted Promotions to Customers sponsored by Infor CRM WHITE PAPER - This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue. Posted: October 23, 2009 \| Published: October 23, 2009 Topics: CRM \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Market Trends \| Marketing

	Recessionary Effects on Network Services Spending Among Consumers, Worldwide: A Report on Consumer Spending Priorities in 2009 and Targets for Cost Reduction sponsored by Alcatel-Lucent WHITE PAPER - Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly. Posted: October 15, 2009 \| Published: October 15, 2009 Topics: Broadband Service Providers \| Broadband Telecommunications Services \| Market Research \| Market Trends \| Telecom Provisioning \| Telecom Spending \| Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

	Best Practices in Reconciliation: A Practical Guide for Asset Managers sponsored by Advent Software, Inc WHITE PAPER - This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. Posted: August 10, 2009 \| Published: July 1, 2008 Topics: Asset Management (Finance) \| Best Practices \| Budgeting \| Customer Service \| Market Trends \| Portfolio Management (Finance) \| Risk Assessment \| Risk Management \| Workflow Management Coalition

	Software as a Service Dramatically Improves CRM Success sponsored by Oracle Corporation WHITE PAPER - Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue. Posted: June 2, 2008 \| Published: February 1, 2008 Topics: Business Process Management \| CRM \| CRM Software \| Customer Satisfaction \| Dashboards \| Market Trends \| ROI \| Sales Force Automation \| Sales Representatives \| Software as a Service

	Forrester: Competition Intensifies For The SMB ERP Customer sponsored by Oracle Corporation WHITE PAPER - This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition. Posted: March 18, 2008 \| Published: August 13, 2007 Topics: ERP \| ERP Software \| Interoperability \| Market Trends \| Microsoft Office \| Middleware \| Oracle (Product) \| ROI \| SMB \| Software as a Service \| Software Implementation \| Vendor Selection

	Three Blind Men and an Elephant: The Power of Visual Analysis sponsored by Tableau Software WHITE PAPER - Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company. Posted: February 20, 2008 \| Published: January 1, 2007 Topics: Business Intelligence \| Data Management \| Data Management Software \| Data Profiling \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software

	5 Best Practices for Telling Great Stories with Data sponsored by Tableau Software WHITE PAPER - Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. Posted: February 20, 2008 \| Published: February 1, 2008 Topics: Best Practices \| CRM Analytics \| Customer Satisfaction \| Data Management \| Data Visualization \| Data Visualization Software \| Market Trends \| Real-time Analytical Software \| Social Networking

	Improve Your Vision and Grow your Career with Visual Analysis sponsored by Tableau Software WHITE PAPER - Understand your data on a whole new level with visual analytics. Learn techniques and software that will help you interact with, visualize and navigate your data. Posted: February 20, 2008 \| Published: January 1, 2007 Topics: Business Process Management \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Data Visualization \| Data Visualization Software \| Graphics Displays \| Market Trends \| Real-time Analytical Software \| Real-time Analytics

	Taking Control of Your Business: Growing Profitably in the Professional Services Market sponsored by SAP America Inc WHITE PAPER - This paper details how professional services firms can grow and thrive in a difficult market by enhancing project visibility, maximizing resource utilization, improving operational efficiency, and successfully acquiring more customers. Posted: February 1, 2008 \| Published: January 1, 2006 Topics: Business Process Management \| Market Trends \| Outsourcing \| Professional Services Industries \| Risk Management \| ROI

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