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	Windows Phones and Unified Communications: How Windows Phones Combine, Email, Messaging, Voice, and Presence in a Secure, Collaborative Environment sponsored by Microsoft WHITE PAPER - This paper explains why unified communications is essential and why Windows® Phones are ideally suited to serve as the "mobile connection" in a unified communication environment. Posted: November 19, 2009 \| Published: November 19, 2009 Topics: Business Intelligence \| Collaboration \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| Smart Phones \| Unified Messaging \| Windows

	Ensuring The Availability of Blackberry Enterprise Server sponsored by Double-Take Software WHITE PAPER - In order to implement a plan for protecting and backing up BlackBerry handhelds, it's important to understand how the Blackberry Enterprise Server solution works within an existing email environment. This paper gives a quick lessong to that end, then concentrates on ensuring the availability of the Blackberry Enterprise Server Posted: November 16, 2009 \| Published: October 16, 2009 Topics: Handheld Device Security \| Handheld Device Transport Protocol \| Handheld Devices \| Mobile Device Management \| Mobile Device Management Software \| PDA \| PDA Operating Systems \| PDA Software

	Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication sponsored by SafeNet, Inc. WHITE PAPER - Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications. Posted: November 9, 2009 \| Published: November 9, 2009 Topics: Authentication \| Authorization \| Identification Systems \| Identity Management \| Mobile Device Management \| Mobile Workers \| Remote Access Security \| Remote Computing \| Remote Office Connectivity

	Three Steps to a Mobility Strategy sponsored by AT&T Corp WHITE PAPER - Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan. Posted: October 28, 2009 \| Published: October 28, 2009 Topics: Mobile Device Management \| Mobile Workers \| Wireless Computing \| Wireless Infrastructure \| Wireless Networks \| Wireless Telephony Systems

	Wireless in Business Continuity Planning sponsored by AT&T Corp WHITE PAPER - Increasingly WAN-centric enterprises make mobile equipment and services more important for business continuity. To determine the role wireless should play in an organization's business continuity plan, IT should consider a mix of factors including type of business, physical locations and applications. Read on to learn more. Posted: October 19, 2009 \| Published: October 19, 2009 Topics: Business Continuity Planning \| Disaster Recovery \| Mobile Device Management \| Mobile Workers \| Wireless Computing \| Wireless Hardware \| Wireless Infrastructure \| Wireless Networks \| Wireless WAN

	Protect Notebooks and Data with Intel® Anti-Theft Technology sponsored by Intel Technology Provider WHITE PAPER - Keeping data secure in a mobile environment is not just a daunting challenge, but a critical requirement. Complying with increasingly stringent regulations in data security and privacy adds additional complexity for companies with mobile users. Read this technology brief to learn about Intel® Anti-Theft Technology. Posted: October 16, 2009 \| Published: August 1, 2008 Topics: Data Encryption \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Mobile Device Management \| Notebook Computers

	Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile) sponsored by BoxTone WHITE PAPER - This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization. Posted: October 8, 2009 \| Published: October 8, 2009 Topics: Compliance (Systems Operations) \| ITIL \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Operating Systems \| Productivity \| Risk Management

	Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative sponsored by BoxTone WHITE PAPER - In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access. Posted: October 8, 2009 \| Published: October 8, 2009 Topics: Capacity Planning \| Configuration Management \| Help Desk Management \| High Availability \| IT Infrastructure \| IT Service Management \| Mobile Device Management \| Mobile Workers \| Service Level Management \| User Needs Assessments

	Whats new in Lotus Notes and Lotus Domino sponsored by IBM WHITE PAPER - Learn about the tools and capabilities available in the latest version of IBM Lotus and Lotus Domino software. Posted: October 5, 2009 \| Published: October 5, 2009 Topics: Domino \| Email \| Email Management \| Email Software \| Lotus Notes \| Mobile Device Management \| Smart Phones

	Five Truths About Enterprise Data Protection sponsored by PGP Corporation WHITE PAPER - How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. Posted: September 17, 2009 \| Published: December 22, 2008 Topics: Business Process Management \| Business Processes \| Data Encryption \| Data Encryption Software \| Data Encryption Standard \| Data Security \| Enterprise Resource Management \| Firewall Management \| Mobile Device Management \| USB

	HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server sponsored by Hewlett-Packard Company WHITE PAPER - Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile CRM \| Mobile Device Management \| Mobile IP \| Telecommunications Carrier Systems \| Telecommunications Infrastructure \| Wireless Networks \| Wireless Telephony Systems

	Optimizing The Value of Your Subscriber Data sponsored by Hewlett-Packard Company WHITE PAPER - Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile CRM \| Mobile Device Management \| Telecommunications Carrier Systems \| Telecommunications Systems \| Wireless Industry \| Wireless Marketing \| Wireless Messaging

	Four Key Ingredients for Successful Mobile Services sponsored by Hewlett-Packard Company WHITE PAPER - To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work. Posted: September 16, 2009 \| Published: September 1, 2009 Topics: Mobile Device Management \| Mobile Device Management Software \| Mobile IP \| Wireless Industry \| Wireless Infrastructure \| Wireless Telephony Systems \| Wireless WAN

	Legacy Tools: Not Built for Today's Helpdesk sponsored by LogMeIn, Inc. WHITE PAPER - This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. Posted: September 16, 2009 \| Published: September 16, 2009 Topics: Help Desk Management \| Help Desk Management Services \| Mobile Device Management \| Mobile Workers \| Remote Support Services \| Remote Users \| Workforce Management Software

	5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices sponsored by LogMeIn, Inc. WHITE PAPER - This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business. Posted: September 16, 2009 \| Published: September 16, 2009 Topics: CFOs \| CRM Best Practices \| Customer Service Best Practices \| Help Desk Management Services \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Remote Control Software \| Smart Phones \| TCO \| Wireless Computing

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