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	Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) sponsored by myDIALS Inc. WHITE PAPER - This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. Posted: November 4, 2009 \| Published: November 4, 2009 Topics: Business Models \| Business Processes \| Equity Financing \| Operational Amplifiers \| Performance Testing \| Sales \| Sales Force Automation \| Sales Representatives

	Force.com Cloud Platform Drives Huge Time to Market and Cost Savings sponsored by Salesforce.com WHITE PAPER - IDC White Paper: Force.com Cloud Platform Drives Huge Time to Market and Cost Savings Learn how companies like yours built custom apps 4 - 5 times faster at half the cost with Force.com Platform. Posted: October 30, 2009 \| Published: October 30, 2009 Topics: Application Development \| Application Life-Cycle Management \| Application Performance Management \| Cloud Computing \| Platform as a service \| ROI \| Sales and Marketing Software \| Sales Force Automation

	Streamline Your Business, Accelerate Your Growth: Using an Affordable Application Built for Small Businesses sponsored by SAP AG WHITE PAPER - The SAP® Business One application offers a single, affordable way to manage your entire business – from sales and customer relationships to financials and operations. Designed specifically for small businesses, it helps you streamline processes, act on timely information, and accelerate profitable growth. Posted: October 26, 2009 \| Published: October 26, 2009 Topics: Accounting Software \| Business Intelligence Software \| Customer Data Management \| ERP Software \| Inventory Management Software \| Purchase Order Management \| Reporting Software \| Sales Force Automation \| Small Businesses \| Web Applications Management

	Optimizing the Order-to-Cash Process: Managing Documents throughout the Process sponsored by Dolphin Corporation WHITE PAPER - This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. Posted: October 21, 2009 \| Published: October 21, 2009 Topics: Automated Meter Reading Services \| Customer Retention \| Customer Satisfaction \| Order Management Systems \| Sales \| Sales Force Automation \| Sales Order Management \| Sales Orders \| SAP (Product)

	Improve Lead Generation and Clean Up Your Pipeline: Generate Better Leads for Better Sales Results sponsored by Genius.com WHITE PAPER - Quality leads result in easier/better sales. It is also agreed that taking time away from selling to generate leads cuts into sales productivity. Closer alignment between sales and marketing could improve both of these factors and reduce the disconnect that exists today. Read on to learn how to attack these costly and divisive issues. Posted: October 7, 2009 \| Published: October 7, 2009 Topics: Business Intelligence \| Lead Generation \| Lead Management \| Marketing \| Marketing Information Systems \| Marketing Literature \| Sales \| Sales and Marketing Software \| Sales Force Automation

	Sales and Marketing: The New Power Couple sponsored by Microsoft WHITE PAPER - This white paper will review the obstacles to making business development a team sport and then will present best practices around people, process and technology for aligning the sales and marketing organization. Posted: August 18, 2009 \| Published: December 1, 2008 Topics: Collaboration \| CRM \| CRM Software \| Marketing \| Productivity \| Sales \| Sales and Marketing Software \| Sales Force Automation \| Sales Representatives

	Improving Sales Productivity: An Opportunity for Sales and IT Leadership sponsored by Microsoft WHITE PAPER - The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments. Posted: August 18, 2009 \| Published: April 1, 2008 Topics: CIOs \| CRM \| Knowledge Management \| Metrics \| Productivity \| Sales \| Sales Force Automation \| Sales Representatives

	It's Time to "Go Commando": The Birst Sales Survival Guide for 2009 sponsored by Birst WHITE PAPER - Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully. Posted: June 19, 2009 \| Published: June 19, 2009 Topics: Business Intelligence \| Business Metrics \| Business Performance Management \| Business Process Automation \| Campaign Management \| CRM \| Lead Generation \| ROI \| Sales Force Automation \| Sales Order Management

	Unlock the Hidden IT Opportunities in Troubled Economic Times sponsored by BMC Software, Inc WHITE PAPER - IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... Posted: June 18, 2009 \| Published: June 15, 2009 Topics: Business IT Alignment \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| IT Auditing \| IT Service Management \| IT Workforce \| ITIL \| Sales Force Automation \| Workflow Software \| Workforce Management Software \| Workforce Planning

	Ride the Express Lane in the Journey to Speed ITIL® Adoption sponsored by BMC Software, Inc WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through... Posted: June 18, 2009 \| Published: June 15, 2009 Topics: Business IT Alignment \| Business Process Automation \| Business Process Management \| Business Service Management \| Change Management \| Compliance (Systems Operations) \| IT Best Practices \| IT Service Management \| ITIL \| Sales Force Automation \| Service Level Management \| Workforce Management Software

	Visibility Through The Funnel: Integrating Advanced Analytics with Salesforce for Greater Insight in the Business sponsored by SAP BusinessObjects WHITE PAPER - This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data. Posted: June 17, 2009 \| Published: June 17, 2009 Topics: Compliance (Finance) \| CRM \| CRM Analytics \| CRM Analytics Software \| Reporting Software \| Sales and Marketing Software \| Sales Force Automation \| Sales Information Systems \| Sales Order Management \| Workforce Management Software \| Workforce Planning

	Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences sponsored by Oracle Corporation WHITE PAPER - This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. Posted: June 10, 2009 \| Published: March 9, 2009 Topics: Budgeting \| Cost Benefit Analysis \| CRM \| Economic Environment \| Global Economy \| Oracle (Product) \| Sales \| Sales Force Automation

	Connect and Empower Mobile Salespeople sponsored by Oracle Corporation WHITE PAPER - Read this free white paper to see how mobile CRM will give your sales team a winning record on the road. Posted: June 10, 2009 \| Published: June 10, 2009 Topics: Customer Satisfaction \| Customer Service Best Practices \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Sales \| Sales Force Automation \| Smart Phones

	Self-Service That Really Serves sponsored by Oracle Corporation WHITE PAPER - To truly meet the demands of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online customer experience. Read this free white paper to learn about all-in-one systems that build your brand and keep customers coming back. Posted: June 10, 2009 \| Published: June 10, 2009 Topics: CRM \| Customer Data Management \| Customer Retention \| Customer Support Software \| eBook Software \| eBusiness Software \| eCommerce \| Sales \| Sales Force Automation

	Best Practices of the Best-Run Sales Organizations sponsored by SAP America Inc WHITE PAPER - Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle. Posted: June 8, 2009 \| Published: June 1, 2009 Topics: Contact Management \| CRM \| Pricing \| Sales \| Sales Channels \| Sales Force Automation \| Sales Information Systems \| Sales Order Management \| Sales Representatives

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