EGUIDE:
The growing digital economy in Australia/New Zealand has been a boon to IT professionals, going by the rising wages in the IT sector in both countries. In this e-guide, we look at salary and benefits expectations, how skills shortages are driving the buoyant IT market, and why there's still room for improvement when it comes to women in IT.
WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
EGUIDE:
This expert e-guide outlines fundamentals of HCM, and offers best practices and tips for how to leverage dedicated HR applications to achieve the best results for your organization.
EBOOK:
This handbook examine the key benefits and important of virtualizing key applications. Access now to learn about the obstacles an IT team might expect to encounter from implementation and management perspectives.
EGUIDE:
In this expert guide, explore 4 tips for a successful flexible work arrangement policy, and why remote work elevates the importance of UC mobility.
BOOK:
This extract from Michael Blackstaff's book, Finance for IT decision makers, teaches you how to make effective business and financial cases for IT projects.
WHITE PAPER:
In this report, BusinessWeek Research Services (BWRS) launched a research program to determine the views of C-level managers—at large companies on how to improve the value derived from human resources outsourcing.