WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
Read this fascinating case study to learn how implementing expert solutions for financial reporting, planning, and forecasting greatly helped OMERS improve processes and overall efficiency.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
EZINE:
This edition of the CIO Decisions e-zine demonstrates how BI and data analytics are dramatically changing the way businesses interact with their data. Inside, learn how the Obama campaign used "microtargeting" techniques to read the polls and understand how they were changing and evolving during the campaign.
WHITE PAPER:
This white paper, based on findings from a survey, identifies the necessary tools to enable rolling forecasts along with the benefits, such as increased profit margins, of utilizing this strategy.
WHITE PAPER:
This resource introduces a portfolio of cloud-based analytics tools that can help deliver key business insights – allowing you to optimize collections, drive down company debt, and more – without the need for major business changes.
WHITE PAPER:
This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
WHITE PAPER:
This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
PRESENTATION TRANSCRIPT:
The weakening economy and turmoil in the U.S. financial system have left employees uneasy in workplaces across the country, this paper explains the ways to increase your team's productivity during these lean times.
