WEBCAST:
Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more
WEBCAST:
In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency.
WEBCAST:
This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.
TRIAL SOFTWARE:
Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change.
WEBCAST:
In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.
PRODUCT DEMO:
This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process.
WEBCAST:
As IT environments become more dynamic, your operations teams need a unified approach to management and monitoring. In this webcast, learn how automatic detection and automated monitoring setup and configuration are two methods for meeting IT challenges. Inside, discover how the "management cockpit" improves management, and much more.
VIDEO:
The dynamic case management approach is helping companies achieve significant, competitive results. In this webinar, learn how your company can also achieve better service outcomes with dynamic case management.
